hp DECprint Supervisor (DCPS) for hp OpenVMS
User's Guide

If the error occurs during the printing of a PostScript file, either the PostScript file or the application that generated the PostScript file is in error. If the application is supplied by HP, contact the HP Customer Support Center and submit a problem report.

EXITSRVR, exitserver has been executed --- permanent state may be changed
Explanation: The PostScript operator exitserver has been successfully executed. The permanent PostScript system parameters may have been altered.
User Action: No action is required.

EXTNFILEOPENERR, Cannot open file extension to data_type file DCPS$FILE_EXTENSION_DATA_TYPE.DAT_DEFAULT
Explanation: The DECprint Supervisor software could not find or open the file SYS$LIBRARY:DCPS$FILE_EXTENSION_DATA_TYPE.DAT_DEFAULT. There will be no attempt to match a file extension to a data type.
User Action: The system manager should verify that no matching of file extension to data type is desired. If such matching is desired, a DCPS$FILE_EXTENSION_DATA_TYPE.DAT_DEFAULT should be restored from the installation, and a local site file (.DAT) created, if necessary. The queue must be stopped (STOP/QUEUE/RESET) and started (START/QUEUE) for a new file to be read.

EXTNFILEREADERR, Error reading file extension to data_type file DCPS$FILE_EXTENSION_DATA_TYPE.DAT[_DEFAULT]
Explanation: The DECprint Supervisor software could not read the file SYS$LIBRARY:DCPS$FILE_EXTENSION_DATA_TYPE.DAT[_DEFAULT]. There will be no attempt to match file extensions to data types.
User Action: The system manager should verify the integrity of this file. The queue must be stopped (STOP/QUEUE/RESET) and started (START/QUEUE) for a new file to be read.

FLUSHING, Rest of job (to EOJ) will be ignored
Explanation: An error or some other event caused the PostScript interpreter to ignore the rest of the job. This message is preceded by informational messages about the reason the job was aborted.
User Action: Check the other messages returned.

FONTNOTFOUND, Font font-name not found
Explanation: The font setup module specified by /PARAMETERS=FONTS_USED is not in the font library.
User Action: The file is printed without the requested font. If you are not satisfied with the output, then specify a font that is in the font library, or have the system manager install the missing font. (Refer to Appendix D for more information about ordering optional font kits.)

FPGGTPPS, First page > pages per sheet. First page set to 1.
Explanation: Your print job includes a layup definition file that uses the FIRSTPAGE and PAGESPERSHEET options. However, the FIRSTPAGE option requests that the first page be printed in a page spot that is beyond the number specified with the PAGESPERSHEET option.
User Action: No action is required if you want the pages to be printed at the page spots given with the PAGESPERSHEET layup option. For example, if PAGESPERSHEET=5, the first page on the first sheet will print in the fifth page spot. If you want a different spot, edit the layup definition file and resubmit your print job.

FTLDEVCTL, Fatal device control library problem. Config error: configuration error on printer-name
Explanation: The device control library has a fatal error.
User Action: Report this problem the HP Customer Support Center.

FUSCOPEN, Print Engine fuser cover is open
Explanation: This message is sent when the paper exit cover is open.
User Action: Close the paper exit cover.

FUSINGERR, Print Engine fusing error --- FATAL ERROR
Explanation: There is a fatal error in the fusing mechanism.
User Action: Call HP Customer Services. See the printer operator's guide for information.

HANGUP, Data set hang-up
Explanation: The printer was power-cycled during a print job and therefore the job is aborted.
User Action: Resubmit the lost print job. Subsequent jobs will print normally.

HPGENERIC, Product name product-name not recognized; assuming HP Generic
Explanation: The printer model mentioned is an HP printer, but not one supported by DCPS. A set of commands known to work on other HP models will be used. It is possible that not all DCPS features will be supported.
User Action: None. This message states the mode in which the printer will be run.

ILLEGAL_CHAR, Illegal character character at line n in DCPS$FILE_EXTENSION_DATA_TYPE file
Explanation: The syntax of the file SYS$LIBRARY:DCPS$FILE_EXTENSION_DATA_TYPE.DAT[_DEFAULT] was not expected. There will be no attempt to match file extensions to data types.
User Action: The system manager should correct the problem in the file. The queue must be stopped (STOP/QUEUE/RESET) and started (START/QUEUE) for a new file to be read.

INTERNAL_ERROR, Internal error number detected, cannot continue
Explanation: A fatal internal error identified by number has occurred.
User Action: Report this problem to the HP Customer Support Center. Include the number from the error message in your report.

INTERUPT, Interrupt: The job has been interrupted
Explanation: The PostScript interpreter sensed an external request to interrupt the PostScript program. This message is displayed as part of the Abort process.
User Action: None. This message confirms a requested action.

INTRAYNOTAVL, No tray-name is installed on printer-name
Explanation: The specified input tray is not currently installed on the printer.
User Action: Install the required input tray and resubmit the print job, or resubmit the print job specifying an input tray that is installed.

INTRAYNOTSUP, No tray-name on printer-name
Explanation: The specified input tray is not supported by the printer.
User Action: Resubmit the print job, specifying an input tray that is supported on the printer, or specifying a printer that supports the required input tray.

INVACC, invalidaccess: Attempt to store into read-only object --- offending command is string
Explanation: The PostScript interpreter sensed an error while trying to execute the PostScript command represented by string.
User Action: If this error occurs during the printing of a file with a data type other than PostScript, an error exists in the translation process. If the translator is supplied by HP, report this problem to the HP Customer Support Center.

INVDDIFDATA, Invalid DDIF data, flushing to end of file
Explanation: Your file contains unsupported DDIF data.
User Action: Make sure that your file contains only DDIF tags from the image data subset. Then resubmit the job.

INVDDIFFILE, File is not in DDIF format
Explanation: You submitted a file for printing with the DATA_TYPE=DDIF parameter but the file did not contain DDIF tags.
User Action: Resubmit your printing job with the proper DATA_TYPE parameter.

INVEXIT, invalidexit: Exit not in loop
Explanation: The PostScript interpreter sensed an error while trying to execute the PostScript operator exitserver.
User Action: If this error occurs during the printing of a file with a data type other than PostScript, an error exists in the translation process. If the translator is supplied by HP, report this problem to the HP Customer Support Center.

INVFILACC, invalidfileaccess: Bad file access string --- offending command is string
Explanation: The PostScript interpreter sensed an error while trying to execute the PostScript command represented by string.
User Action: If this error occurs during the printing of a file with a data type other than PostScript, an error exists in the translation process. If the translator is supplied by HP, report this problem to the HP Customer Support Center.

INVFONT, invalidfont: Bad font name or dictionary --- offending command is string
Explanation: The PostScript interpreter sensed an error while trying to execute the PostScript command represented by string.
User Action: If this error occurs during the printing of a file with a data type other than PostScript, an error exists in the translation process. If the translator is supplied by HP, report this problem to the HP Customer Support Center.

INVIMGPRM, Invalid DDIF image parameters, image frame ignored
Explanation: Your file contains unsupported image parameters.
User Action: Correct your file to include supported image parameters and resubmit the job.

INVREST, invalidrestore: Improper restore --- offending command is string
Explanation: The PostScript interpreter sensed an error while trying to execute the PostScript command represented by string.
User Action: If this error occurs during the printing of a file with a data type other than PostScript, an error exists in the translation process. If the translator is supplied by HP, report this problem to the HP Customer Support Center.

IOERROR, System I/O error occurred --- offending command is string
Explanation: The ScriptPrinter printer sensed an I/O error as a result of a communication fault.
User Action: Resubmit the job to be printed. If the error occurs again, examine the communications line for hardware, data rate, or parity/framing problems.

IPHOSTUNKNOWN, unknown or invalid internet host
Explanation: The printer's internet host name is unknown or invalid.
User Action: Check that you have specified the correct host name. If it is correct, see if the ping internet host utility can communicate with the printer. You may have a problem with your network or name server. If the problem has occurred since your system was rebooted, ensure that the DCPS$STARTUP.COM procedure has commands to initialize the associated DCPS queue, and that DCPS$STARTUP.COM will run whenever your system reboots.

ITCOPN, Print engine paper input tray cover is open
Explanation: The paper input tray is open.
User Action: Close the paper input tray cover.

JOBABORT, Job job-number aborted
Explanation: The specified job was terminated for one of the following reasons. Take the actions recommended for the appropriate problem:

You deleted an active job on the local print queue.
PostScript requested that the job be aborted due to a printer or internal error. In this case, another error message provides specific information about the required action.
The print symbiont process stopped. In this case, report this problem to the HP Customer Support Center with a description of your DECprint Supervisor configuration and the circumstances under which this error occurred.
An internal error occurred in the job controller.

JOBFINISH, Job job-number finish
Explanation: The entire print job has been processed by the DECprint Supervisor software. This does not necessarily mean the print job has finished printing.
User Action: None.

JOB_ID, for job job-name (queue queue-name, entry job-number) on execution-queue-name
Explanation: Informational message received when you include the /NOTIFY qualifier with the PRINT command. This message provides you with more information about the previously displayed message.
User Action: None.

JOBSTART, Job job-number start
Explanation: Connection to the printer has been established and the printer is now printing the job.
User Action: None.

KEYNOTREC, The keyword value in the /PARAMETERS qualifier was not recognized
Explanation: The DECprint Supervisor software detected an invalid keyword in the /PARAMETERS qualifier of the PRINT command.
User Action: Check the syntax of the parameter you entered. Resubmit the print request with the correct keyword.

KIT_EXPIRED, This version of DCPS has expired
Explanation: The version of DCPS you are running is a field test version and has expired.
User Action: Upgrade your system to a released version, or later field test version, of DCPS.

LAYUPIGNORED, layup_definition parameter ignored, since Number_Up=0 was specified
Explanation: You specified NUMBER_UP=0 with layup definition, which disables layup.
User Action: If you want to use a layup definition file, specify a nonzero value for NUMBER_UP or do not use the NUMBER_UP parameter. The default is NUMBER_UP=1.

LAYUPOPENERR, Can't open layup definition file file-name
Explanation: The layup definition file you specified in the PRINT command is not in the DCPS$LAYUP directory, or the DCPS$LAYUP logical is not defined.
User Action: Check the spelling of the layup definition file name and try the command again.

LAYUPREADERR, Read error on layup definition file file-name
Explanation: The layup definition file you specified in the PRINT command is not in DCPS$LAYUP, or DCPS$LAYUP is not defined.
User Action: Check the spelling of the layup definition file name and try the command again.

LIMCHK, limitcheck: Implementation limit exceeded --- offending command is string
Explanation: The PostScript interpreter sensed an error while trying to execute the PostScript command represented by string.
User Action: If this error occurs during the printing of a file with a data type other than PostScript, an error exists in the translation process. If the translator is supplied by HP, report this problem to the HP Customer Support Center.

LOGOPENERR, Can't open log file filename
Explanation: This error occurs with the MESSAGES=KEEP parameter, as either a PRINT qualifier or a queue default, when you cannot open a log file.
User Action: Check the user's record in the system UAF file and make sure it contains the correct device and directory name.

LOGWRITERR, Write error on log file filename
Explanation: This error occurs with the MESSAGES=KEEP parameter, as either a PRINT qualifier or a queue default, when you cannot write to a log file.
User Action: Check the user's record in the system UAF file and make sure it contains the correct device and directory name.

LOSTPATH, The current path may have been lost
Explanation: You receive this message when layup interacts with a PostScript program that contains the results of the charpath operator in the current path during a showpage operation.
User Action: Correct the PostScript program. Refer to the PostScript Language Reference Manual.

LOXJAM, Please clear paper jam caused by lower transport station
Explanation: A paper jam occurred in the lower portion of the printer.
User Action: Clear the paper jam. The print job will be continued automatically.

LPSPCLERR, Job aborted due to PrintServer protocol error
Explanation: The client or the PrintServer printer violated the LAPS protocol, causing the job to be aborted.
User Action: Try submitting the print job again. If necessary, reboot the printer. If the job continues to fail, report this problem to the HP Customer Support Center with a description of your PrintServer configuration and the circumstances under which the error occurs.

LRJACCESSDENIED, Access denied
Explanation: This LAT message indicates that your group is not authorized to access the port connected to the printer. Your connection request is rejected.
User Action: Enable the group for the port and start the queue again.

LRJACCESSREJECT, Immediate access is rejected
Explanation: This LAT message indicates that you cannot access LAT services at the moment.
User Action: None. The printing system tries again later.

LRJCORRUPT, Corrupted request
Explanation: This LAT message indicates that your connection request for LAT services was corrupt and therefore rejected.
User Action: Restart the queue later.

LRJDELETED, Queue entry deleted by server
Explanation: This LAT message indicates that the LAT device deleted your queue entry and terminated your LAT connection.
User Action: Restart the queue and send the print job again.

LRJDISABLE, Service is disabled
Explanation: This LAT message indicates that the LAT service node software is disabled.
User Action: Restart the queue after the LAT service node is enabled.

LRJILLEGAL, Illegal request parameters
Explanation: This LAT message indicates that an internal printer error has occurred.
User Action: Report this problem to the HP Customer Support Center.

LRJINUSE, Port of service in use
Explanation: This LAT message indicates that the port you selected is in use.
User Action: None. The printing system retries the operation later.

LRJNAMEUNKNOWN, Port Name is unknown
Explanation: This LAT message indicates that you requested a port unknown to the service.
User Action: Specify the correct port name in the LAT$SYSTARTUP.COM procedure and the DCPS$STARTUP.COM procedure. Restart the queue.

LRJNOSERVICE, No such service
Explanation: This LAT message indicates that the service name is invalid or does not match any authorized group for the port.
User Action: Specify a valid service name or enable your group for the port connected to the serial printer. Restart the queue.

LRJNOSTART, Session cannot be started
Explanation: This LAT message indicates that you cannot start another session on that port at the present time.
User Action: None. The printing system retries the operation later.

LRJNOTOFFERED, Service is not offered on the requested port
Explanation: This LAT message indicates that you have requested a service that is not offered on that particular port.
User Action: Use SHOW SERVICES and SHOW NODES to check service names and node names. Specify the name of a port that offers the required service (connection to a printer) in the LAT$SYSTARTUP.COM file and restart the queue.

LRJNOTSUPPORT, Requested function is not supported
Explanation: This LAT message indicates that an internal printer error has occurred.
User Action: Report this problem to the HP Customer Support Center.

LRJRESOURCE, Insufficient resources at server
Explanation: This LAT message indicates that the LAT device cannot service your request.
User Action: None. The printing system retries later.

LRJSHUTDOWN, System shutdown in progress
Explanation: The system is shutting down.
User Action: Resubmit your connection request when system resources have returned.

LRJUNKNOWN, Unknown
Explanation: Your request for a LAT connection is rejected for reasons that cannot be determined.
User Action: Refer to the OpenVMS System Management Utilities Reference Manual for help to correct the problem and restart the queue.

MANFEEDTIMEOUT, Manual feed timeout
Explanation: You requested the manual feed input tray in the print job. However, the printer did not get the paper in the slot before the timeout occurred.
User Action: When you use the manual feed slot, you must load the paper into the slot when your print job starts printing.

NEGAREA, Layup definition margins overlap one another
Explanation: You included a layup definition file in your print job that sets the margins so that they overlap.
User Action: Edit the layup definition file to change the margins and resubmit your job. Refer to the MARGINS option in User's GuideUser's Guide for information.

NEWSETUPFILE, creating new version of setup file
Explanation: The DCPS startup procedure is creating a new version of the setup file, used when the procedure is later run in setup mode.
User Action: None. This message is informational.

NEWSTARTUP, newer version of DCPS$STARTUP available
Explanation: A new version of DCPS$STARTUP is available.
User Action: Copy the new version from SYS$STARTUP:DCPS$STARTUP.TEMPLATE and incorporate your site-specific changes. This is not required, but recommended to keep up with new features incorporated into the DCPS startup procedure.

NOCOPYPG, "copypage" is not supported by multipage layup
Explanation: The copypage operator is ignored when you use layup to print more than one page to a sheet.
User Action: None.

NOCURPT, nocurrentpoint: Path is empty --- offending command is string
Explanation: The PostScript interpreter sensed an error while trying to execute the PostScript command represented by string.
User Action: If this error occurs during the printing of a file with a data type other than PostScript, an error exists in the translation process. If the translator is supplied by HP, report this problem to the HP Customer Support Center.

NODEVCTLLIB, No device control library specified for the queue
Explanation: The printer queue does not have a device control library.
User Action: Associate the standard device control library with the queue and resubmit your request.

NOFONTLIBR, Font library string not found
Explanation: The required soft font kit has not been installed on the system, or there is a system problem.
User Action: Your print job completes without the requested fonts. If the output is not acceptable, resubmit the print job after the required soft font kit has been installed.

NOINPTRAY, INPUT_TRAY selection not supported for printer-name
Explanation: The printer associated with the queued request does not support the INPUT_TRAY parameter to the PRINT command.
User Action: Resubmit your print job without requesting an input tray.

NOLAYUPFIL, Layup definition module module-name is not accessible
Explanation: The layup definition file you specified in the PRINT command is not in the area pointed to by the DCPS$LAYUP directory, or the DCPS$LAYUP logical name is not defined.
User Action: Check the spelling of the layup definition file name and try the command again. Do not include the directory name or file extension of the layup definition file in the PRINT command.

NOOUTTRAY, OUTPUT_TRAY, tray-name, not supported on printer name
Explanation: The printer does not support the specified option of the OUTPUT_TRAY parameter.
User Action: Resubmit your job without requesting an output tray or use one of the acceptable options for the printer.

NORMALMODE, startup running in normal mode
Explanation: The DCPS procedure is not being run in normal, rather than setup, mode.
User Action: None. This message is informational.

NOSETUPFILE, setup file not found
Explanation: The DCPS startup procedure was requested to be run in setup mode, but no previously-created setup file was found. Therefore, the procedure will run in normal mode.
User Action: If the startup procedure had never been run in normal mode, no setup file would have been created. If it had, the setup file has been deleted or moved. No action is necessary as the startup procedure will create a new setup file if one is not found.

NOSETTRAY, Tray selection is not supported by multipage layup
Explanation: Output tray selection operators are ignored when you use layup to print more than one page to a sheet.
User Action: None.

NOSHEETANDTRAY, Cannot specify both Sheet_size and Input_tray on this printer
Explanation: Both a SHEET_SIZE and INPUT_TRAY parameter were specified for your print job, but the two are incompatible for the specified printer.
User Action: Select the desired paper using only one of these parameters.

NO_SHEET_SIZE, Sheet size must be specified for input-tray
Explanation: You included the INPUT_TRAY parameter with either the MANUAL_FEED or ENVELOPE_FEEDER value, but you did not also specify the sheet size with the SHEET_SIZE or PAGE_SIZE parameter.
User Action: When you specify MANUAL_FEED or ENVELOPE_FEEDER, you must specify the paper size with either the SHEET_SIZE or PAGE_SIZE parameter.

NOSUCHDEV, No such device device name
Explanation: The device name in the execution queue definition in SYS$STARTUP:DCPS$STARTUP.COM, the printer startup command file, is incorrect.
User Action: Include the correct device name in parameter p2 of the execution queue definition in the DCPS$STARTUP.COM file.

NOTONERCART, Toner cartridge is missing
Explanation: The printer has no toner cartridge or the toner cartridge has not been installed properly.
User Action: Install the toner cartridge properly. The print job is completed automatically when this problem is corrected.

NOT_READY, Printer not ready.
Explanation: You tried to start a print queue and the printer is not connected or powered on.
User Action: Refer to the troubleshooting procedures in Chapter 17 for ways to diagnose the problem.

OFFLINE, Print engine has gone off line
Explanation: The printer is off line.
User Action: Put the printer back on line.

OLDSETUP, setup file older than startup file
Explanation: The creation date of the DCPS startup procedure is newer than its setup file. The startup procedure will use the older setup file.
User Action: Check to see if the changes made to the startup procedure would affect the definition of logical names as defined in the older setup file. If so, create a new setup file by running the startup procedure without the SETUP parameter. If not, no action is required.

OPCMARKERR, OPC synchronous mark error
Explanation: The printer has a problem with its OPC mechanism.
User Action: Call HP Customer Services. Refer to the LN03R ScriptPrinter Operator's Guide.

OPTICERR, Print Engine optical unit error --- FATAL ERROR
Explanation: The optical unit of the printer encountered a fatal problem.
User Action: Call HP Customer Services. Refer to the LN03R ScriptPrinter Operator's Guide.

OUTSIZNOTSUP, size-name size medium is not supported on printer-name output device
Explanation: The specified sheet size is not supported by the printer.
User Action: Use a supported sheet size, or use a different printer that supports the specified size.

OUTTRAYMISMATCH, Printer printer-name output tray setting does not match requested output-tray on printer-name
Explanation: The output tray must be manually selected on the printer. The print job requested an output tray other than the currently selected output tray.
User Action: Either manually select the requested output tray and resubmit the print job, or resubmit the print job requesting the output tray that is currently selected on the printer.

OUTTRAYNOTAVL, No tray-name is installed on printer-name
Explanation: The specified output tray is not currently installed on the printer.
User Action: Install the required output tray and resubmit the print job, or resubmit the print job specifying an output tray that is installed.

PAPERENTRYMIS, Paper entry misfeed
Explanation: A paper jam has occurred in the printer input tray mechanism.
User Action: Clear the paper jam. The print job is completed automatically when this problem is corrected.

PAPEREXITMIS, Paper exit misfeed
Explanation: A paper jam has occurred in the printer output tray mechanism.
User Action: Clear the paper jam. The print job is completed automatically when this problem is corrected.

PAPERJAM, Paper jam, job put on hold
Explanation: A paper jam occurred at the printer. The print job has been put on hold.
User Action: Clear the paper jam at the printer. Next, issue the following DCL command to release and restart the print job:

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hp DECprint Supervisor (DCPS) for hp OpenVMSUser's Guide

hp DECprint Supervisor (DCPS) for hp OpenVMS
User's Guide