1.2.16 Occasional and Unpredictable Network Listening Problems

After you have left Mail Monitor running for a number of days, commands to the client can fail (without the client itself shutting down). The Motif display warns you of this condition by showing a system icon in white (if the Status Tool, when activated on that icon, reports a connection failure.

If this happens you should make these checks (on the server system) before restarting the server:

1. Check that the system is running.

2. Check that the system is reachable over whichever transport the client uses.

3. Check that the server is running.

   • On an OpenVMS system, there are two processes: NAMON$DAEMON and NAMON$SERVER.

   • On a DIGITAL UNIX system, the parent and the child processes both have the same name: namon_server

If the processes are not running, consult the DIGITAL Enterprise Mail Monitor Server Guide.) for details of how to restart Mail Monitor. If they are running you can either shut down and restart the server, or shutdown the relevant process:

• On OpenVMS systems, stop the NAMON$SERVER process.

• On DIGITAL UNIX systems, stop the child process.

The server restarts automatically.