DECprint Supervisor for OpenVMS
User's Guide

If the error occurs during the printing of a PostScript file, either the PostScript file or the application that generated the PostScript file is in error. If the application is supplied by DIGITAL, submit a Software Performance Report.

LOGOPENERR, Can't open log file filename
Explanation: This error occurs with the MESSAGES=KEEP parameter, as either a PRINT qualifier or a queue default, when you cannot open a log file.
User Action: Check the user's record in the system UAF file and make sure it contains the correct device and directory name.

LOGWRITERR, Write error on log file filename
Explanation: This error occurs with the MESSAGES=KEEP parameter, as either a PRINT qualifier or a queue default, when you cannot write to a log file.
User Action: Check the user's record in the system UAF file and make sure it contains the correct device and directory name.

LOSTPATH, The current path may have been lost
Explanation: You receive this message when layup interacts with a PostScript program that contains the results of the charpath operator in the current path during a showpage operation.
User Action: Correct the PostScript program. Refer to the PostScript Language Reference Manual.

LOXJAM, Please clear paper jam caused by lower transport station
Explanation: A paper jam occurred in the lower portion of the printer.
User Action: Clear the paper jam. The print job will be continued automatically.

LPSPCLERR, Job aborted due to PrintServer protocol error
Explanation: The client or the PrintServer printer violated the LAPS protocol, causing the job to be aborted.
User Action: Try submitting the print job again. If necessary, reboot the printer. If the job continues to fail, submit a Software Performance Report (SPR) with a description of your PrintServer configuration and the circumstances under which the error occurs.

LRJACCESSDENIED, Access denied
Explanation: This LAT message indicates that your group is not authorized to access the port connected to the printer. Your connection request is rejected.
User Action: Enable the group for the port and start the queue again.

LRJACCESSREJECT, Immediate access is rejected
Explanation: This LAT message indicates that you cannot access LAT services at the moment.
User Action: None. The printing system tries again later.

LRJCORRUPT, Corrupted request
Explanation: This LAT message indicates that your connection request for LAT services was corrupt and therefore rejected.
User Action: Restart the queue later.

LRJDELETED, Queue entry deleted by server
Explanation: This LAT message indicates that the LAT device deleted your queue entry and terminated your LAT connection.
User Action: Restart the queue and send the print job again.

LRJDISABLE, Service is disabled
Explanation: This LAT message indicates that the LAT service node software is disabled.
User Action: Restart the queue after the LAT service node is enabled.

LRJILLEGAL, Illegal request parameters
Explanation: This LAT message indicates that an internal printer error has occurred.
User Action: Submit a Software Performance Report (SPR).

LRJINUSE, Port of service in use
Explanation: This LAT message indicates that the port you selected is in use.
User Action: None. The printing system retries the operation later.

LRJNAMEUNKNOWN, Port Name is unknown
Explanation: This LAT message indicates that you requested a port unknown to the service.
User Action: Specify the correct port name in the LAT$SYSTARTUP.COM procedure and the DCPS$STARTUP.COM procedure. Restart the queue.

LRJNOSERVICE, No such service
Explanation: This LAT message indicates that the service name is invalid or does not match any authorized group for the port.
User Action: Specify a valid service name or enable your group for the port connected to the serial printer. Restart the queue.

LRJNOSTART, Session cannot be started
Explanation: This LAT message indicates that you cannot start another session on that port at the present time.
User Action: None. The printing system retries the operation later.

LRJNOTOFFERED, Service is not offered on the requested port
Explanation: This LAT message indicates that you have requested a service that is not offered on that particular port.
User Action: Use SHOW SERVICES and SHOW NODES to check service names and node names. Specify the name of a port that offers the required service (connection to a printer) in the LAT$SYSTARTUP.COM file and restart the queue.

LRJNOTSUPPORT, Requested function is not supported
Explanation: This LAT message indicates that an internal printer error has occurred.
User Action: Submit a Software Performance Report (SPR).

LRJRESOURCE, Insufficient resources at server
Explanation: This LAT message indicates that the LAT device cannot service your request.
User Action: None. The printing system retries later.

LRJSHUTDOWN, System shutdown in progress
Explanation: The system is shutting down.
User Action: Resubmit your connection request when system resources have returned.

LRJUNKNOWN, Unknown
Explanation: Your request for a LAT connection is rejected for reasons that cannot be determined.
User Action: Refer to the LAT/VMS Management Guide for help to correct the problem and restart the queue.

MANFEEDTIMEOUT, Manual feed timeout
Explanation: You requested the manual feed input tray in the print job. However, the printer did not get the paper in the slot before the timeout occurred.
User Action: When you use the manual feed slot, you must load the paper into the slot when your print job starts printing.

NEGAREA, Layup definition margins overlap one another
Explanation: You included a layup definition file in your print job that sets the margins so that they overlap.
User Action: Edit the layup definition file to change the margins and resubmit your job. Refer to the MARGINS option in User's GuideUser's Guide for information.

NOCOPYPG, "copypage" is not supported by multipage layup
Explanation: The copypage operator is ignored when you use layup to print more than one page to a sheet.
User Action: None.

NOCURPT, nocurrentpoint: Path is empty --- offending command is string
Explanation: The PostScript interpreter sensed an error while trying to execute the PostScript command represented by string.
User Action: If this error occurs during the printing of a file with a data type other than PostScript, an error exists in the translation process. If the translator is supplied by DIGITAL, submit a Software Performance Report (SPR).

If the error occurs during the printing of a PostScript file, either the PostScript file or the application that generated the PostScript file is in error. If the application is supplied by DIGITAL, submit a Software Performance Report.

NODEVCTLLIB, No device control library specified for the queue
Explanation: The printer queue does not have a device control library.
User Action: Associate the standard device control library with the queue and resubmit your request.

NOFONTLIBR, Font library string not found
Explanation: The required soft font kit has not been installed on the system, or there is a system problem.
User Action: Your print job completes without the requested fonts. If the output is not acceptable, resubmit the print job after the required soft font kit has been installed.

NOINPTRAY, INPUT_TRAY selection not supported for printer-name
Explanation: The printer associated with the queued request does not support the INPUT_TRAY parameter to the PRINT command.
User Action: Resubmit your print job without requesting an input tray.

NOLAYUPFIL, Layup definition module module-name is not accessible
Explanation: The layup definition file you specified in the PRINT command is not in the area pointed to by the DCPS$LAYUP directory, or the DCPS$LAYUP logical name is not defined.
User Action: Check the spelling of the layup definition file name and try the command again. Do not include the directory name or file extension of the layup definition file in the PRINT command.

NOLICENSE, license-name required to use string
Explanation: The user attempted to access a third-party printer when the DCPS-OPEN license is not activated, or the user attempted to use a feature provided by the DCPS-PLUS license when the DCPS-PLUS license has not been activated.
User Action: To print to a third-party printer, you need to obtain and activate the DCPS-OPEN license. To use the feature requested, you must obtain and activate the DCPS-PLUS license.

NOOUTTRAY, OUTPUT_TRAY, tray-name, not supported on printer name
Explanation: The printer does not support the specified option of the OUTPUT_TRAY parameter.
User Action: Resubmit your job without requesting an output tray or use one of the acceptable options for the printer.

NOSETTRAY, Tray selection is not supported by multipage layup
Explanation: Output tray selection operators are ignored when you use layup to print more than one page to a sheet.
User Action: None.

NOSHEETANDTRAY, Cannot specify both Sheet_size and Input_tray on this printer
Explanation: Both a SHEET_SIZE and INPUT_TRAY parameter were specified for your print job, but the two are incompatible for the specified printer.
User Action: Select the desired paper using only one of these parameters.

NO_SHEET_SIZE, Sheet size must be specified for input-tray
Explanation: You included the INPUT_TRAY parameter with either the MANUAL_FEED or ENVELOPE_FEEDER value, but you did not also specify the sheet size with the SHEET_SIZE or PAGE_SIZE parameter.
User Action: When you specify MANUAL_FEED or ENVELOPE_FEEDER, you must specify the paper size with either the SHEET_SIZE or PAGE_SIZE parameter.

NOSUCHDEV, No such device device name
Explanation: The device name in the execution queue definition in SYS$STARTUP:DCPS$STARTUP.COM, the printer startup command file, is incorrect.
User Action: Include the correct device name in parameter p2 of the execution queue definition in the DCPS$STARTUP.COM file.

NOTONERCART, Toner cartridge is missing
Explanation: The printer has no toner cartridge or the toner cartridge has not been installed properly.
User Action: Install the toner cartridge properly. The print job is completed automatically when this problem is corrected.

NOT_READY, Printer not ready.
Explanation: You tried to start a print queue and the printer is not connected or powered on.
User Action: Refer to the troubleshooting procedures in Chapter 18 for ways to diagnose the problem.

OFFLINE, Print engine has gone off line
Explanation: The printer is off line.
User Action: Put the printer back on line.

OPCMARKERR, OPC synchronous mark error
Explanation: The printer has a problem with its OPC mechanism.
User Action: Call DIGITAL Customer Services. Refer to the LN03R ScriptPrinter Operator's Guide.

OPTICERR, Print Engine optical unit error --- FATAL ERROR
Explanation: The optical unit of the printer encountered a fatal problem.
User Action: Call DIGITAL Customer Services. Refer to the LN03R ScriptPrinter Operator's Guide.

OUTSIZNOTSUP, size-name size medium is not supported on printer-name output device
Explanation: The specified sheet size is not supported by the printer.
User Action: Use a supported sheet size, or use a different printer that supports the specified size.

OUTTRAYMISMATCH, Printer printer-name output tray setting does not match requested output-tray on printer-name
Explanation: The output tray must be manually selected on the printer. The print job requested an output tray other than the currently selected output tray.
User Action: Either manually select the requested output tray and resubmit the print job, or resubmit the print job requesting the output tray that is currently selected on the printer.

OUTTRAYNOTAVL, No tray-name is installed on printer-name
Explanation: The specified output tray is not currently installed on the printer.
User Action: Install the required output tray and resubmit the print job, or resubmit the print job specifying an output tray that is installed.

PAPERENTRYMIS, Paper entry misfeed
Explanation: A paper jam has occurred in the printer input tray mechanism.
User Action: Clear the paper jam. The print job is completed automatically when this problem is corrected.

PAPEREXITMIS, Paper exit misfeed
Explanation: A paper jam has occurred in the printer output tray mechanism.
User Action: Clear the paper jam. The print job is completed automatically when this problem is corrected.

PAPERJAM, Paper jam, job put on hold
Explanation: A paper jam occurred at the printer. The print job has been put on hold.
User Action: Clear the paper jam at the printer. Next, issue the following DCL command to release and restart the print job:

$ SET ENTRY nnn/RELEASE/NOCHECKPOINT queue-name

In the command line, supply the following information:

nnn	The print job entry number in the queue
queue-name	The name of the print queue

The print job will be reprinted from the beginning. Use the PAGE_LIMIT parameter if you want to print only the pages that were not printed before the paper jam occurred.

PARSYNERR, Syntax error in the PARAMETERS qualifier at or near string
Explanation: There is a syntax error in the /PARAMETERS qualifier of the PRINT command. The error was located at or near the string parameter.
User Action: Check the syntax of the parameters you entered. Resubmit the print request with the correct syntax.

PPSGTNUP, Pages per sheet > Number_Up. Pages per sheet set to Number_Up
Explanation: You included both a layup definition file and the NUMBER_UP parameter in your print job. However, the layup definition file requests that the number of pages printed per sheet be greater than the number specified with the NUMBER_UP parameter.
User Action: No action is required if you want the number of pages per sheet to equal the number you specified with the NUMBER_UP parameter. If you want the number of pages per sheet to equal the number given in the layup definition file, reissue the PRINT command specifying a larger number with the NUMBER_UP parameter.

PRESET, resetting printer
Explanation: The printer controller detected an internal error. It executes the power-up sequence, which effectively resets the printer and the PostScript interpreter.
User Action: No user action is required.

PRHDWERR, Print Engine hardware error
Explanation: There is a hardware error in the printer.
User Action: Call DIGITAL Customer Services.

PRINTERSTALLED, Printer printer-name is stalled
Explanation: You usually see this message when the printer is out of paper. Sometimes PostScript commands that take a long time to execute cause this message.
User Action: Check for previous printer messages that may indicate the reason for the stalled condition. Refer to the System Manager's GuideSystem Manager's Guide for more information about stalled queues.

PRUNKERR, Print Engine unknown error status
Explanation: There is a hardware error in the printer.
User Action: Refer to the printer operator's guide or call DIGITAL Customer Services.

PRWRDWERR, printer timed out
Explanation: The print engine reports no error condition, but it is not yet ready to print after correcting a print engine error. This state is temporary.
User Action: No user action is required.

PSTERM, Unexpected termination of PostScript interpreter
Explanation: The PostScript interpreter has a fatal error.
User Action: Submit a Software Performance Report (SPR).

PWRCYCL, The printer power was cycled
Explanation: This is an informational message. Power to the printer was turned off and then on.
User Action: None.

PWRFAIL, The printer power was cycled while a job was active
Explanation: Power to the printer was turned off and then on while a job was printing.
User Action: Check your print job to see if you need to resubmit it for printing.

RANGECHK, rangecheck: Argument out of bounds --- offending command is string
Explanation: The PostScript interpreter sensed a range-check error while trying to execute the PostScript command represented by string.
User Action: If this error occurs during the printing of a file with a data type other than PostScript, an error exists in the translation process. If the translator is supplied by DIGITAL, submit a Software Performance Report (SPR).

If the error occurs during the printing of a PostScript file, either the PostScript file or the application that generated the PostScript file is in error. If the application is supplied by DIGITAL, submit a Software Performance Report.

REQMANFEED, Request manual feed of media-size
Explanation: The printer changed input trays. This message is displayed when you specify INPUT_TRAY=MANUAL_FEED or INPUT_TRAY=ENVELOPE_FEEDER. The job separation pages have been printed from the printer's default input tray and the file data is to be printed on paper from the manual feed or envelope feed tray.
User Action: This message is informational, prompting you to begin feeding the media into the requested input tray.

REQMODNOTFOUND, Required device control module module-name not found
Explanation: A required device control module, LPS$$module-name, located in the standard device control library, DCPS$DEVCTL.TLB, was not found.
User Action: Check to see that the standard device control library, DCPS$DEVCTL.TLB, is listed in your library search list in the DCPS$STARTUP.COM file. Check the following:

• Make sure the SYS$LIBRARY directory contains the DCPS$DEVCTL.TLB file.
• Make sure no previous versions of the DCPS$DEVCTL.TLB file are stored in the SYS$SPECIFIC directory tree.
• Use the LIBRARY/LIST SYS$LIBRARY:DCPS$DEVCTL.TLB command to ensure that the indicated module-name is among those listed.

If the above conditions are not met, reinstall the DECprint Supervisor software. If this problem persists, call DIGITAL Customer Services.

SETUPNOTFOUND, Setup module module-name not found
Explanation: The setup module you requested cannot be found in the device control library.
User Action: Make sure the setup module is stored in the device control library search list. Check the spelling of the module name and resubmit the print request.

SETUPREADERR, Setup module module-name read error
Explanation: The setup module you requested cannot be read.
User Action: Check to make sure the setup module is properly stored in the device control library, and that the library is defined in the search list.

SIZNOTAVL, No paper-size size medium is loaded in printer-name
Explanation: The paper size you requested is not loaded in the printer associated with the print request.
User Action: Choose one of the following actions:

• Load the desired paper in the specified input tray.
• Reenter the PRINT command, specifying the paper size that is already loaded in the requested input tray.
• Reenter the PRINT command, specifying the input tray that contains the paper size you require.
• Reenter the PRINT command, specifying either the input tray or the paper size, but not both.

SIZNOTRAY, paper-size size medium is not in the tray-name tray in printer-name
Explanation: The paper size you requested is not loaded in the input tray that you requested
User Action: Do one of the following:

• Load the desired paper in the specified input tray.
• Reenter the PRINT command, specifying the paper size that is already loaded in the requested input tray.
• Reenter the PRINT command, specifying the input tray that contains the paper size you require.
• Reenter the PRINT command, specifying either the input tray or the paper size, but not both.

SIZNOTSUP, paper-size size medium is not supported by printer-name
Explanation: You requested a paper size that the printer does not support.
User Action: Resubmit your job and request a supported paper size.

STKOFLO, stackoverflow: Operand stack overflow --- offending command is string
Explanation: The PostScript interpreter sensed a stack overflow condition while trying to execute the PostScript command represented by string.
User Action: If this error occurs during the printing of a file with a data type other than PostScript, an error exists in the translation process. If the translator is supplied by DIGITAL, submit a Software Performance Report (SPR).

If the error occurs during the printing of a PostScript file, either the PostScript file or the application that generated the PostScript file is in error. If the application is supplied by DIGITAL, submit a Software Performance Report.

STKUFLO, stackunderflow: Operand stack underflow --- offending command is string
Explanation: The PostScript interpreter detected an error in the file.
User Action: If this error occurs during the printing of a file with a data type other than PostScript, an error exists in the translation process. If the translator is supplied by DIGITAL, submit a Software Performance Report (SPR)

If the error occurs during the printing of a PostScript file, either the PostScript file or the application that generated the PostScript file is in error. If the application is supplied by DIGITAL, submit a Software Performance Report.

SYNERR, syntaxerror: Input ended in string or procedure body --- offending command is string
Explanation: The PostScript interpreter sensed a syntax error while trying to execute the PostScript command represented by string.
User Action: If this error occurs during the printing of a file with a data type other than PostScript, it indicates an error in the translation process. If the translator is supplied by DIGITAL, submit a Software Performance Report (SPR).

If the error occurs during the printing of a PostScript file, either the PostScript file or the application that generated the PostScript file is in error. If the application is supplied by DIGITAL, submit a Software Performance Report.

SYNTAX_INCOMPLETE, Syntax incomplete at line n in DCPS$FILE_EXTENSION_DATA_TYPE file
Explanation: The syntax of the file SYS$LIBRARY:DCPS$FILE_EXTENSION_DATA_TYPE.DAT[_DEFAULT] was not expected. There will be no attempt to match file extensions to data types.
User Action: The system manager should correct the problem in the file. The queue must be stopped (STOP/QUEUE/RESET) and started (START/QUEUE) for a new file to be read.

TCPPORTINVALID, invalid or missing TCP port number
Explanation: You neglected to specify a TCP port number for your printer or the port number you specified is invalid. Some types of network connections (for example, IP_RAWTCP) require that you specify the number of a TCP port on the printer that supports the associated protocol.
User Action: Verify that you specified a port number, and that it is valid.

TCPPORTPRESENT, no TCP port number allowed
Explanation: You specified a TCP port number for your printer, but none is allowed. Some types of network connections (for example, IP_CPAP) do not require or allow you to specify the number of a TCP port on the printer.
User Action: Verify that you have specified the desired type of network connection. If so, remove the port number from the queue's device specification.

TIMOUT, timeout: Time limit exceeded
Explanation: A PostScript program executed beyond the time limit set by the system manager. This can be caused by an unusually complex page definition or by an error in the PostScript application program that results in an infinite loop.
User Action: If the error is a result of a complex page definition, ask the system manager to change the value of the printer timeout limit.

If this error is the result of an infinite loop that occurs during the printing of a file with a data type other than PostScript, an error exists in the translation process. If the translator is supplied by DIGITAL, submit a Software Performance Report (SPR)

If the error is the result of an infinite loop that occurs during the printing of a PostScript file, either the PostScript file or the application that generated the PostScript file is in error. If the application is supplied by DIGITAL, submit a Software Performance Report.

TNREND, Print Engine toner supply is exhausted
Explanation: The printer is out of toner.
User Action: Replace the toner cartridge and cleaning pad. Refer to the instructions in the toner replacement kit or in the LN03R ScriptPrinter Operator's Guide.

TONEROFL, Toner collection container full
Explanation: The toner collection container is full.
User Action: Following the directions in the toner kit, remove the full toner container bottle and replace it with a new bottle.

TRANSJAM, Print engine transport section is jammed
Explanation: Your printer has a paper jam in the transport section.
User Action: Clear the paper jam at the printer. Next, issue the following DCL command to release and restart the print job:

$ SET ENTRY nnn/RELEASE/NOCHECKPOINT queue-name

In the command line, supply the following information:

nnn	The print job entry number in the queue
queue-name	The name of the print queue

The print job will be reprinted from the beginning. Use the PAGE_LIMIT parameter if you want to print only the pages that were not printed before the paper jam occurred.

TRAYEMP, Print Engine paper input tray is empty
Explanation: The paper input tray is empty.
User Action: Add paper to the input paper tray.

TRAYJAM, Input paper tray is jammed
Explanation: Your printer's input paper tray is jammed.
User Action: Clear the paper jam at the printer. Next, issue the following DCL command to release and restart the print job: