If an error occurs that you believe is caused by a problem with the Enterprise Integration Packages installation, see the release notes for the individual component products.

If the release notes do not provide a solution, do one of the following:

• If you have a BASIC or DECsupport Software Agreement, call your Customer Support Center.
• If you have a Self-Maintenance Software Agreement, submit a Software Performance Report (SPR) for the component exhibiting problems.
• If neither of the previous statements describes your situation and you are under warranty, submit an SPR for the component exhibiting problems.

Include the name of the problem component when you call or file an SPR.