Compaq DECprint Supervisor (DCPS) for OpenVMS
User's Guide


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If the error occurs during the printing of a PostScript file, either the PostScript file or the application that generated the PostScript file is in error. If the application is supplied by Compaq, submit a Software Performance Report.

STKUFLO, stackunderflow: Operand stack underflow --- offending command is string
Explanation: The PostScript interpreter detected an error in the file.
User Action: If this error occurs during the printing of a file with a data type other than PostScript, an error exists in the translation process. If the translator is supplied by Compaq, report this problem to Compaq support.

If the error occurs during the printing of a PostScript file, either the PostScript file or the application that generated the PostScript file is in error. If the application is supplied by Compaq, submit a Software Performance Report.

STPNOSUP, Stapling feature not supported for product_name printer.
Explanation: The printer does not support stapling.
User Action: Print to a printer that has a stapler installed.

STPOUTTRAY, Selected output tray does not support stapling.
Explanation: The output tray you specified cannot be used for stapling.
User Action: Specify an output tray that supports stapling with the OUTPUT_TRAY parameter.

STPPOSNOSUP, Stapling position not supported for orientation and feed direction.
Explanation: The printer cannot put a staple where you have requested.
User Action: Load the paper in a different feed direction, if supported for that paper size, or choose a different page orientation.

STPSIZENOSUP, Stapling not supported for sheet_size size paper and feed direction.
Explanation: The printer cannot staple your job because the paper size and/or paper feed direction is not supported for stapling.
User Action: Load the paper in a different feed direction, if supported for that paper size.

SYNERR, syntaxerror: Input ended in string or procedure body --- offending command is string
Explanation: The PostScript interpreter sensed a syntax error while trying to execute the PostScript command represented by string.
User Action: If this error occurs during the printing of a file with a data type other than PostScript, it indicates an error in the translation process. If the translator is supplied by Compaq, report this problem to Compaq support.

If the error occurs during the printing of a PostScript file, either the PostScript file or the application that generated the PostScript file is in error. If the application is supplied by Compaq, submit a Software Performance Report.

SYNTAX_INCOMPLETE, Syntax incomplete at line n in DCPS$FILE_EXTENSION_DATA_TYPE file
Explanation: The syntax of the file SYS$LIBRARY:DCPS$FILE_EXTENSION_DATA_TYPE.DAT[_DEFAULT] was not expected. There will be no attempt to match file extensions to data types.
User Action: The system manager should correct the problem in the file. The queue must be stopped (STOP/QUEUE/RESET) and started (START/QUEUE) for a new file to be read.

TCPPORTINVALID, invalid or missing TCP port number
Explanation: You neglected to specify a TCP port number for your printer or the port number you specified is invalid. Some types of network connections (for example, IP_RAWTCP) require that you specify the number of a TCP port on the printer that supports the associated protocol.
User Action: Verify that you specified a port number, and that it is valid.

TCPPORTPRESENT, no TCP port number allowed
Explanation: You specified a TCP port number for your printer, but none is allowed. Some types of network connections (for example, IP_CPAP) do not require or allow you to specify the number of a TCP port on the printer.
User Action: Verify that you have specified the desired type of network connection. If so, remove the port number from the queue's device specification.

TIMOUT, timeout: Time limit exceeded
Explanation: A PostScript program executed beyond the time limit set by the system manager. This can be caused by an unusually complex page definition or by an error in the PostScript application program that results in an infinite loop.
User Action: If the error is a result of a complex page definition, ask the system manager to change the value of the printer timeout limit.

If this error is the result of an infinite loop that occurs during the printing of a file with a data type other than PostScript, an error exists in the translation process. If the translator is supplied by Compaq, report this problem to Compaq support.

If the error is the result of an infinite loop that occurs during the printing of a PostScript file, either the PostScript file or the application that generated the PostScript file is in error. If the application is supplied by Compaq, submit a Software Performance Report.

TNREND, Print Engine toner supply is exhausted
Explanation: The printer is out of toner.
User Action: Replace the toner cartridge and cleaning pad. Refer to the instructions in the toner replacement kit or in the LN03R ScriptPrinter Operator's Guide.

TONEROFL, Toner collection container full
Explanation: The toner collection container is full.
User Action: Following the directions in the toner kit, remove the full toner container bottle and replace it with a new bottle.

TRANSJAM, Print engine transport section is jammed
Explanation: Your printer has a paper jam in the transport section.
User Action: Clear the paper jam at the printer. Next, issue the following DCL command to release and restart the print job:


$ SET ENTRY nnn/RELEASE/NOCHECKPOINT queue-name

In the command line, supply the following information:
nnn The print job entry number in the queue
queue-name The name of the print queue

The print job will be reprinted from the beginning. Use the PAGE_LIMIT parameter if you want to print only the pages that were not printed before the paper jam occurred.

TRAYEMP, Print Engine paper input tray is empty
Explanation: The paper input tray is empty.
User Action: Add paper to the input paper tray.

TRAYJAM, Input paper tray is jammed
Explanation: Your printer's input paper tray is jammed.
User Action: Clear the paper jam at the printer. Next, issue the following DCL command to release and restart the print job:


$ SET ENTRY nnn/RELEASE/NOCHECKPOINT queue-name

In the command line, supply the following information:
nnn The print job entry number in the queue
queue-name The name of the print queue

The print job will be reprinted from the beginning. Use the PAGE_LIMIT parameter to print only the pages that were not printed before the paper jam occurred.

TRAYSUBST, Output will be delivered to the output-tray tray on printer-name
Explanation: Informational message.
User Action: None.

TRNFAIL, Translation from data-type to PostScript failed.
Explanation: The translator from data-type to PostScript has generated an error. The translator software cannot be used.
User Action: Report this problem to Compaq support.

TRNNOTFND, Translator from data-type to PostScript not found
Explanation: The DECprint Supervisor software could not find the translator from data-type to PostScript in the SYS$SHARE directory.
User Action: The data type you specified in the DATA_TYPE parameter or that is defined as the queue default must be either supplied by Compaq or a user-written translator (TRN$data-type_PS.EXE in the SYS$SHARE directory). Correct the condition and resubmit the print request.

TRYNOTRDY, tray-name tray on printer-name is current-tray-name
Explanation: The input tray is not loaded with paper.
User Action: Prepare the printer input tray and resubmit the print job.

TUMBNOSUP, printer-name does not support tumble printing
Explanation: The printer does not support tumble printing.
User Action: Resubmit your job without requesting tumble printing. Or resubmit the print job with /QUEUE specifying a printer that supports tumble printing.

TYPCHK, typecheck: Argument of wrong type --- offending command is string
Explanation: The PostScript interpreter sensed this syntax error while trying to execute the PostScript command represented by string.
User Action: If this error occurs during the printing of a file with a data type other than PostScript, an error exists in the translation process. If the translator is supplied by Compaq, report this problem to Compaq support.

If the error occurs during the printing of a PostScript file, either the PostScript file or the application that generated the PostScript file is in error. If the application is supplied by Compaq, submit a Software Performance Report.

UNDEF, undefined: Name not known --- offending command is string
Explanation: The PostScript interpreter sensed this syntax error while trying to execute the PostScript command represented by string.
User Action: If this error occurs during the printing of a file with a data type other than PostScript, an error exists in the translation process. If the translator is supplied by Compaq, report this problem to Compaq support.

If the error occurs during the printing of a PostScript file, either the PostScript file or the application that generated the PostScript file is in error. If the application is supplied by Compaq, submit a Software Performance Report.

UNDEFRES, undefinedresult: Number overflow or underflow --- offending command is string
Explanation: The PostScript interpreter sensed an error while trying to execute the PostScript command represented by string.
User Action: If this error occurs during the printing of a file with a data type other than PostScript, an error exists in the translation process. If the translator is supplied by Compaq, report this problem to Compaq support.

If the error occurs during the printing of a PostScript file, either the PostScript file or the application that generated the PostScript file is in error. If the application is supplied by Compaq, submit a Software Performance Report.

UNDFILNAM, undefinedfilename: File not found --- offending command is string
Explanation: The PostScript interpreter sensed an error while trying to execute the PostScript command represented by string.
User Action: If this error occurs during the printing of a file with a data type other than PostScript, an error exists in the translation process. If the translator is supplied by Compaq, report this problem to Compaq support.

If the error occurs during the printing of a PostScript file, either the PostScript file or the application that generated the PostScript file is in error. If the application is supplied by Compaq, submit a Software Performance Report.

UNKDATATYPE, Unknown data type: string or translator not available
Explanation: The DECprint Supervisor software does not recognize the DATA_TYPE parameter specified in the PRINT command, or the indicated translator could not be found or started.
User Action: Check the PRINT command, correct the DATA_TYPE parameter, and resubmit your request. If the DATA_TYPE parameter is valid, have your system manager check that the TRN$* translator files listed in the DECprint Supervisor for OpenVMS Release Notes are in the correct location on your system and have WORLD:RE protection. Also have your system manager check process-related quotas and resources for the SYSTEM account, if your system is using multistreamed DCPS print symbionts.

UNKFILTAG, File tag is unknown. Tag value: number
Explanation: The file contains a DDIF stored_semantics tag that is not recognized by the DECprint Supervisor software.
User Action: You cannot print this type of file using DECprint Supervisor software.

UNKNOWN_DEFTRANS, data-type is not expected as a Default Translator, but it will be used
Explanation: The data type given by the logical DCPS$queuename_DEFAULT_TRANSLATOR as the default data type is not one that the DECprint Supervisor provides a translator for. The DECprint Supervisor software will attempt to find and use a translator for this data type.
User Action: This message is informational only; the print job is printed. The system manager should ensure that the data type is actually one that is desired. If so, ensure that a translator exists in the SYS$SHARE directory for such a data type. If not, correct the specification of the logical. The queue must be stopped (STOP/QUEUE/RESET) and started (START/QUEUE) for a new definition to take effect.

UNKNOWN_PROLOG, Unknown prolog---version version-number, name prolog-name
Explanation: Dialog between the print symbiont and printer produced unexpected results.
User Action: If you continue to receive this message, call Compaq Customer Services.

UNMATCH, unmatchedmark: Expected mark not on stack --- offending command is string
Explanation: The PostScript interpreter sensed an error while trying to execute the PostScript command represented by string.
User Action: If this error occurs during the printing of a file with a data type other than PostScript, an error exists in the translation process. If the translator is supplied by Compaq, report this problem to Compaq support.

If the error occurs during the printing of a PostScript file, either the PostScript file or the application that generated the PostScript file is in error. If the application is supplied by Compaq, submit a Software Performance Report.

UNREGIST, unregistered: PostScript has encountered a system error --- offending command is string
Explanation: The PostScript interpreter sensed an error while trying to execute the PostScript command represented by string.
User Action: If this error occurs during the printing of a file with a data type other than PostScript, an error exists in the translation process. If the translator is supplied by Compaq, report this problem to Compaq support.

If the error occurs during the printing of a PostScript file, either the PostScript file or the application that generated the PostScript file is in error. If the application is supplied by Compaq, submit a Software Performance Report.

UNSUP_DEF_AUTOTYPE, data-type is not supported as an AUTOMATIC data type, assuming AUTOMATIC=ANSI
Explanation: The default text data type defined by the DCPS$[queue-name_]DEFAULT_TRANSLATOR logical name is not a legal value. The legal values are ANSI, PROPRINTER, and PCL.
User Action: The system manager must redefine the logical name.

UNSUP_DEFTRANS, data-type is not supported as a Default Translator, ANSI will be used.
Explanation: The data type assumed by the DECprint Supervisor software as the default text data type is not valid. The DECprint Supervisor software will use ANSI as the default data type.
User Action: The system manager should correct the specification of the logical name DCPS$[queue-name]_DEFAULT_TRANSLATOR. The queue must be stopped (STOP/QUEUE/RESET) and started (START/QUEUE) for a new definition to take effect.

UNSUPTAG, File tagged as data_syntax will not be printed
Explanation: The file contains a DDIF stored_semantics tag that is not supported.
User Action: You cannot print this type of file using the DECprint Supervisor software.

UNSUP_USER_AUTOTYPE, data-type is not supported as an AUTOMATIC data type, assuming AUTOMATIC=ANSI
Explanation: The user's PRINT command, or the default queue parameter in the DCPS$STARTUP.COM command file, specifies the DATA_TYPE=AUTOMATIC=default-text-data-type parameter using an illegal value for default-text-data-type. Legal values are ANSI, PROPRINTER, and PCL.
User Action: If the error was in a PRINT command, resubmit the print job with one of the legal values for the DATA_TYPE=AUTOMATIC parameter.

If the error is in the queue definition, perform the following operations:

USERDATA, string
Explanation: The PostScript program requested that the data represented by string be sent to the user, with the operators print, pstack, =, and ==.
User Action: None.

VMERROR, vmerror: PostScript virtual memory exhausted --- offending command is string
Explanation: The PostScript interpreter sensed an error while trying to execute the PostScript command represented by string.
User Action: If this error occurs during the printing of a file with a data type other than PostScript, an error exists in the translation process. If the translator is supplied by Compaq, report this problem to Compaq support.

If your print job fails to print because of a virtual memory limitation, you can take one of the following actions:

ZEROAREA, Layup definition margins result in no usable sheet area
Explanation: You included a layup definition file in your print job that sets margins that leave no area for printing.
User Action: See Chapter 11 for information on the MARGINS option in a layup definition file.

A.3 Layup Definition (BADLAYDEF) Messages

This section describes the layup definition error messages you receive with the message identification BADLAYDEF. Messages are displayed in the following format:

%DCPS_W_BADLAYDEF, condition on line line-number in layup definition

The condition describes the problem and line-number is the line number in the layup definition file on which the error occurred.

The following error messages are generated by errors in a layup definition file and reported as the condition.

Note

Line numbers reported in the BADLAYDEF message may not always be correct for some Record Management Service (RMS) file organizations.

Bad form for margin values
Explanation: The value given for the MARGINS option cannot be understood by that option.

Bad form for page grid values
Explanation: The values given for the GRID option cannot be understood by that option.

Cannot give values with negated option option
Explanation: A line contains both a negated option and a value, for example, NOALTERNATE=LEFT.

Cannot negate option option
Explanation: An option that should not be negative is given as a negative value.

Cannot supply a value for option
Explanation: A value is given for an option that cannot take a value.

Could not find a number as a value
Explanation: The value given for an option cannot be understood by that option.

Extra characters present after values
Explanation: Legitimate values for an option are followed by extra characters.

Must express a value for option option
Explanation: No value is given for an option that requires a value.

No option present
Explanation: A line is not blank, but it also does not contain an option.

No values specified for option option
Explanation: A line contains an equal sign but no value.

Number must be greater than 1
Explanation: The numeric values for an option are out of range, for example, PAGESPERSHEET=0.

Page count must be less than 100
Explanation: The GRID option must have positive values. The product of the two values must be 100 or less.

Unrecognized keyword keyword
Explanation: The value given for a keyword cannot be understood.

Unrecognized option option
Explanation: A line does not contain a recognized option.


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