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Updated:
11 December 1998
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OpenVMS System Messages: Companion Guide for Help
Message Users
FACTBAD, cannot read factory bad block data on 'device-name'
Facility: BACKUP, Backup Utility
Explanation: Either the Backup utility or the DCL
command INITIALIZE encountered an error during an attempt to read the
bad block data recorded on the specified volume.
User Action: Correct the error and reenter the
command, or notify the system manager. If the volume is under warranty,
return it to the factory. Contact a DIGITAL support representative if necessary.
Failed to Locate Port Micro-code Image
Facility: Cluster Port Driver
Explanation: The port driver will not start the port.
User Action: Make sure that the console load media is
present in the console drive, and reboot the system.
FATALERR, fatal error on 'save-set-spec'
Facility: BACKUP, Backup Utility
Explanation: The Backup utility encountered an
irrecoverable error during an attempt to read or write the specified
save set.
User Action: Take action based on the accompanying message.
FATALERR, fatal error reading startup database
Facility: STDRV, System Startup Driver
Explanation: The startup driver encountered a fatal
error while trying to read the startup database files. The startup
operation is aborted. If this message occurs during a system reboot,
the OpenVMS software may not have been properly started.
User Action: Verify that the startup databases,
defined by the logical names STARTUP$STARTUP_VMS,
STARTUP$STARTUP_LAYERED, and STARTUP$PHASES, are all available and can
be accessed.
FATALEXCPT, fatal executive or kernel mode exception
Facility: BUGCHECK, System Bugcheck
Explanation: The OpenVMS software detected an
irrecoverable, inconsistent condition. After all physical memory is
written to a system dump file, the system automatically reboots if the
BUGREBOOT system parameter is set to 1.
User Action: Use the BACKUP command with the /IGNORE=NOBACKUP qualifier to make a backup save set of the system dump file and the error log file active at the time of the error. Contact a DIGITAL support representative and describe the conditions leading to the error.
FIDERROR, unexpected file change in 'file-spec'
Facility: BACKUP, Backup Utility
Explanation: A file boundary marker is missing from
the input save set. Data in the save set may be corrupt. It is likely
that parts of the specified file and one or more complete files are
missing.
User Action: Examine the file for corruption and
reconstruct it as necessary. If this error occurs during a disk-to-disk
(copy) operation, it indicates a software error in the Backup utility;
in this case, contact a DIGITAL support representative.
FIDNOTFND, internal error. File to be processed not found on process
list
Facility: BACKUP, Backup Utility
Explanation: The file context has been lost. This is
an internal error.
User Action: If this error can be reliably reproduced,
note the circumstances and the BACKUP command used, and contact
a DIGITAL support representative.
FILCNTNONZ, open file count nonzero after process rundown
Facility: BUGCHECK, System Bugcheck
Explanation: The OpenVMS software detected an
irrecoverable, inconsistent condition. After all physical memory is
written to a system dump file, the system automatically reboots if the
BUGREBOOT system parameter is set to 1.
User Action: Use the BACKUP command with the /IGNORE=NOBACKUP qualifier to make a backup save set of the system dump file and the error log file active at the time of the error. Contact a DIGITAL support representative and describe the conditions leading to the error.
FILEACC, error accessing system authorization file
Facility: LOGIN, Login Procedure
Explanation: An error occurred while attempting to
access the authorization file.
User Action: The system manager should ensure that the
SYS$SYSTEM:SYSUAF.DAT file exists and has system read access. Then you
can retry the login procedure.
FILNOPOST, file will not be subject to date-recording or deletion
Facility: BACKUP, Backup Utility
Explanation: This warning message indicates that the
Backup utility will not post-process the file because its contents were
not successfully verified.
User Action: Determine why the file could not be
successfully verified and retry the backup operation.
FILNOTEXP, file is not expired on volume on 'volume-name'
Facility: MOUNT, Mount Utility
Explanation: A tape file cannot be overwritten because
it has not reached its expiration date.
User Action: To overwrite or delete the file, mount
the volume with the /OVERRIDE=EXPIRATION qualifier. You must be the
owner of the volume or have volume protection (VOLPRO) privilege.
FNF, file not found
Facility: SYSGEN, System Generation Utility
Explanation: SYSGEN is unable to locate the driver
image file. The default directory and disk device for driver images is
SYS$SYSTEM. This message is also produced during an AUTOCONFIGURE
operation if a UNIBUS device does not have a corresponding driver in
SYS$SYSTEM.
User Action: Restore the image file to the system disk
from a backup disk.
FRCPWDERR, error changing expired password
Facility: LOGIN, Login Procedure
Explanation: An error occurred while changing an
expired password.
User Action: Take action based on the accompanying message.
FREEBADBUFF, attempted to free busy (or free) buffer
Facility: BACKUP, Backup Utility
Explanation: A software error occurred.
User Action: Contact a DIGITAL support representative.
FREEMEM, error freeing virtual memory
Facility: BACKUP, Backup Utility
Explanation: An error was encountered during an
attempt to free dynamic virtual memory. This message indicates a
software error in the utility that produced it.
User Action: Contact a DIGITAL support representative.
FREEPAGREF, free page reference count is nonzero
Facility: BUGCHECK, System Bugcheck
Explanation: The OpenVMS software detected an
irrecoverable, inconsistent condition. After all physical memory is
written to a system dump file, the system automatically reboots if the
BUGREBOOT system parameter is set to 1.
User Action: Use the BACKUP command with the /IGNORE=NOBACKUP qualifier to make a backup save set of the system dump file and the error log file active at the time of the error. Contact a DIGITAL support representative and describe the conditions leading to the error.
FREWSLX, free working set list index, resource wait
Facility: BUGCHECK, System Bugcheck
Explanation: The OpenVMS software detected an
irrecoverable, inconsistent condition. After all physical memory is
written to a system dump file, the system automatically reboots if the
BUGREBOOT system parameter is set to 1.
User Action: Use the BACKUP command with the /IGNORE=NOBACKUP qualifier to make a backup save set of the system dump file and the error log file active at the time of the error. Contact a DIGITAL support representative and describe the conditions leading to the error.
GBLPAGSZRO, Global page share count is zero
Facility: BUGCHECK, System Bugcheck
Explanation: The OpenVMS software detected an
irrecoverable, inconsistent condition. After all physical memory is
written to a system dump file, the system automatically reboots if the
BUGREBOOT system parameter is set to 1.
User Action: Use the BACKUP command with the /IGNORE=NOBACKUP qualifier to make a backup save set of the system dump file and the error log file active at the time of the error. Contact a DIGITAL support representative and describe the conditions leading to the error.
GBLWSLXERR, Global working set list entry not found
Facility: BUGCHECK, System Bugcheck
Explanation: The OpenVMS software detected an
irrecoverable, inconsistent condition. After all physical memory is
written to a system dump file, the system automatically reboots if the
BUGREBOOT system parameter is set to 1.
User Action: Use the BACKUP command with the /IGNORE=NOBACKUP qualifier to make a backup save set of the system dump file and the error log file active at the time of the error. Contact a DIGITAL support representative and describe the conditions leading to the error.
GENMINUS1, shadow set virtual unit generation number invalid on 'device'
Facility: BACKUP, Backup Utility
Explanation: An attempt was made to use the BACKUP
command on a member of a shadow set that has not yet been fully formed.
User Action: Wait for the shadow set to be fully
formed and retry the backup operation.
GETCHN, error getting device characteristics for 'device-name'
Facility: BACKUP, Backup Utility
Explanation: The Backup utility encountered an error
during an attempt to obtain the device characteristics of the input
device.
User Action: Take action based on the accompanying message.
GPGNULPGFL, global page has null page file address
Facility: BUGCHECK, System Bugcheck
Explanation: The OpenVMS software detected an
irrecoverable, inconsistent condition. After all physical memory is
written to a system dump file, the system automatically reboots if the
BUGREBOOT system parameter is set to 1.
User Action: Use the BACKUP command with the /IGNORE=NOBACKUP qualifier to make a backup save set of the system dump file and the error log file active at the time of the error. Contact a DIGITAL support representative and describe the conditions leading to the error.
HALT, halt instruction restart
Facility: BUGCHECK, System Bugcheck
Explanation: The OpenVMS software detected an
irrecoverable, inconsistent condition. After all physical memory is
written to a system dump file, the system automatically reboots if the
BUGREBOOT system parameter is set to 1.
User Action: Use the BACKUP command with the /IGNORE=NOBACKUP qualifier to make a backup save set of the system dump file and the error log file active at the time of the error. Contact a DIGITAL support representative and describe the conditions leading to the error.
HDRCRC, software header CRC error
Facility: BACKUP, Backup Utility
Explanation: An incorrect value occurred in the header
CRC field (BBH$W_CHECKSUM) of a save-set block. Data in the save set is
corrupt.
User Action: None. The save-set data is lost.
HDRNOTMAP, allocated file header not mapped
Facility: BUGCHECK, System Bugcheck
Explanation: The OpenVMS software detected an
irrecoverable, inconsistent condition. After all physical memory is
written to a system dump file, the system automatically reboots if the
BUGREBOOT system parameter is set to 1.
User Action: Use the BACKUP command with the /IGNORE=NOBACKUP qualifier to make a backup save set of the system dump file and the error log file active at the time of the error. Contact a DIGITAL support representative and describe the conditions leading to the error.
HEADCOPIED, copied 'file-header' header
Facility: BACKUP, Backup Utility
Explanation: This /LOG message indicates that a file
header only is copied. The file is marked NOBACKUP; therefore, no data
is saved.
User Action: None.
HEADERERR, I/O error reading file header 'file-header' on relative
volume 'volume-id'
Facility: RBLD, REBUILD Command (Mount Utility)
Explanation: The rebuild operation was unable to read
the file header on the specified volume.
User Action: Take action based on the accompanying
message.
High Priority Command Queue Insert Failure
Facility: Cluster Port Driver
Explanation: The port driver attempts to reinitialize
the port; after 50 failed attempts it marks the device off line.
User Action: Contact a DIGITAL support representative. This error is
caused by a failure to obtain access to an interlocked queue. Possible
sources of the problem are CI hardware failures or memory, SBI
(VAX-11/780), CMI (VAX-11/750), BI, PCI, or XMI contention.
HOMBLKBAD, primary home block is bad; backup used
Facility: MOUNT, Mount Utility
Explanation: The primary home block of a disk is
corrupt or unreadable; the backup volume is used to mount the volume.
User Action: Repair the disk using the
Analyze/Disk_Structure utility.
HOMBLKCHK, home block software consistency check
Facility: MOUNT, Mount Utility
Explanation: The home block in the volume failed the
software consistency check during /BIND processing. The first
occurrence of this message is a warning; the second is fatal.
User Action: Repair or reinitialize the volume and
retry the operation.
HOMEBLOCK, failed to read home block on relative volume 'volume-id'
Facility: RBLD, REBUILD Command (Mount Utility)
Explanation: The rebuild operation cannot read the
home block on the specified relative volume.
User Action: Take action based on the accompanying
message.
HSC Error Logging Datagram Received - REMOTE PORT 'xxx'
Facility: Cluster Port Driver
Explanation: Upon receiving an error message from the
HSC, the CI port driver logs the error and takes no other action. Since
HSC informational error log datagrams are also recorded on the HSC
console, it is useful to read them only if the HSC console does not
record them for some reason (if it runs out of paper, for example).
User Action: The sending of HSC informational error
log datagrams should be disabled with the appropriate HSC console
command, since HSC informational error log datagrams take up
considerable space in the error log data file.