Advanced Server for OpenVMS
Server Installation and Configuration Guide


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3.7 Troubleshooting Configuration Procedure Problems

This section describes how to:

3.7.1 Registry Server Startup Problems

For proper operation of the PWRK$CONFIG.COM configuration procedure and the file server, registry services must be available on the system running the Advanced Server.

In an OpenVMS cluster environment, the OpenVMS Registry can be configured so that the Registry server does not run on the server node but rather on another node in the cluster. However, Compaq recommends that the OpenVMS Registry be configured to run the Registry server on every Advanced Server node. This ensures that registry services are available to the file server. For instructions on starting the Registry server and enabling registry services, refer to Section 1.8.4, Step 4: Start the OpenVMS Registry Server.

3.7.2 Ensuring Sufficient Resources to Support Clients

The Advanced Server requests the resources that it needs using the OpenVMS AUTOGEN utility. If AUTOGEN underestimates the resources required for use by processes other than the Advanced Server, and these resources have already been consumed when the Advanced Server is started, there may be insufficient resources left for the Advanced Server to support the desired number of clients.

To ensure sufficient resource allocation to support clients, make sure that all software that will run concurrently with the Advanced Server is installed and started before you run the the Advanced Server configuration procedure (PWRK$CONFIG.COM). If TCP/IP is selected as a transport, make sure that the TCP/IP product is loaded before you run the PWRK$CONFIG procedure.

After you successfully configure the Advanced Server, it may not start, reporting that there are insufficient resources to support any clients. In this case, examine the following file to determine the system resource that needs to be increased:


PWRK$LOGS:PWRK$CONFIG_ERROR_nodename.LOG 

To increase the resource, make the appropriate modifications to the MODPARAMS.DAT file and then run AUTOGEN.

3.8 Selecting the Advanced Server Network Device

The configuration procedure selects the network device depending on the transport you specify when you run the procedure. If the server has more than one network device, and you do not want to use the device selected, or if the server has a network device that is not recognized by the Advanced Server, you can manually select the network device to use with the transport you specified.

Table 3-3, OpenVMS Network Device Logicals, lists OpenVMS logical names that you can use to control the network device over which the Advanced Server operates. You must add these logicals to SYS$MANAGER:SYLOGICALS.COM to have them available after rebooting.

Table 3-3 OpenVMS Network Device Logicals
Logical Name Transport
NETBIOS$DEVICE DECnet
PWRK$KNBDAEMON_DEVICE TCP/IP
PWRK$NETBEUI_DEVICE NetBEUI

For example:

Note

If TCP/IP is running on multiple network devices, and you select one of those devices for use by the Advanced Server, make sure the device you select corresponds to the first device listed in the TCP/IP local hosts database.

3.9 Defining Communications Devices

This section describes how to add new communications devices that are not automatically recognized by the Advanced Server, as well as restrictions and limitations on communications devices.

The PWRK$KNBDAEMON, NETBIOS, and PWRK$NBDAEMON processes require the communications device to be defined in an internal device table. New communications devices can be released before updated Advanced Server software is available to customers. Therefore, this section describes how to define the communications device you want the Advanced Server to use.

If the communications device is not recognized by the Advanced Server, each failing process writes an error message to its log file. Table 3-4, Undefined Device Messages, shows each process, the log file that records the error message from the process, and examples of the text of the error message. In the examples in Table 3-4, the server node name is MYNODE.

Table 3-4 Undefined Device Messages
Process Log File Name
PWRK$KNBDAEMON PWRK$LOGS:PWRK$KNBDAEMON_MYNODE.LOG
Message:
Tue Mar 24 13:13:50 1998 get_phys_addr: Failed to get Ethernet

device characteristics
PWRK$NBDAEMON PWRK$LOGS:PWRK$NBDAEMON_MYNODE.LOG
Message:
Tue Mar 24 13:13:50 1998 Failed to open datalink

NETBIOS PWRK$LOGS:NETBIOS_MYNODE.LOG
Message:
%NB-W-ERRSIGNAL, exceptional conditional detected at 24-Mar-1998 
13:13:50.00

-SYSTEM-W-NOSUCHDEV, no such device available

The device tables include all known communications devices. However, if you are running the latest release and you find any of the messages listed in Table 3-4, you can explicitly specify the communications device for all three processes, using the following procedure:

  1. Define the physical communications device type for the PWRK$KNBDAEMON, NETBIOS, and PWRK$NBDAEMON processes. For example, if EWA0 was an unknown physical communications device type, you would enter the following commands:


    $ DEFINE/SYSTEM PWRK$KNBDAEMON_DEVICE EWA0: 
    $ DEFINE/SYSTEM NETBIOS$DEVICE EWA0: 
    $ DEFINE/SYSTEM PWRK$NETBEUI_DEVICE EWA0: 
    

  2. Restart the server:


    $ @SYS$STARTUP:PWRK$STARTUP 
    

3.10 Next Steps

You can start the Advanced Server automatically as part of the configuration procedure.

If you are ready to start the server, see Chapter 5, After You Install the Advanced Server, for instructions.


Chapter 4
Configuring and Starting the Standalone License Server

The license server is a software program that you can run on an OpenVMS system to grant licenses to clients.

This chapter describes how to configure and start the standalone license server, and consists of the following sections:

4.1 About the License Server

You can install the license server:

Compaq recommends that you install the license server on a designated OpenVMS system without the Advanced Server. Therefore, the Advanced Server for OpenVMS kit allows you to install the standalone license server separately from the file server. Alternatively, you can run the license server on an OpenVMS cluster with the Advanced Server, where cluster failover provides reliability.

The license server is required for client-based licensing. If you are using server-based licensing, you do not have to run the license server.

Each LAN needs only one license server to support client-based licenses. The same license server can manage licenses for client access to any of the following types of file servers:

The license server included with Advanced Server for OpenVMS will not issue or manage PATHWORKS for OpenVMS (NetWare) licenses. If you have clients using NetWare networking software, maintain the existing version of the license server on a different system from the one that is running the Advanced Server.

In an OpenVMS cluster, the PAKs must be loaded into a shared license database. For detailed information on managing licenses, see the Advanced Server for OpenVMS Guide to Managing Advanced Server Licenses.

4.2 Before You Begin to Configure the Standalone License Server

You install the standalone license server from the same software kit that you use to install the Advanced Server. The procedures are described in Chapter 2, Installing Advanced Server for OpenVMS Software.

4.3 Configuring the Standalone License Server

You must configure the standalone license server to provide licenses to clients in the LAN. Therefore, you select the appropriate transports used by the clients. You can configure the license server to use the following transports:

4.4 Configuring the Transports

The following section describes how to use the configuration command procedure to configure the transports for the standalone license server.

After the installation procedure completes, the OpenVMS system prompt ($) is displayed. If the system was rebooted following installation:

  1. Ensure that you are logged in to the SYSTEM account.
  2. Start the configuration procedure by entering:


    $ @SYS$UPDATE:PWRK$CONFIG 
    

  3. Respond to the configuration prompts.

4.5 How to Respond to License Server Configuration Prompts

Table 4-1, License Server Configuration Prompts, tells you how to respond to the prompts displayed by PWRK$CONFIG when you configure the standalone license server.

Note

Table 4-1 shows only the prompts that PWRK$CONFIG displays; it does not show any informational messages. For a complete sample configuration script, see Appendix C, Sample Standalone License Server Installation and Configuration.

Table 4-1 License Server Configuration Prompts
At this prompt... If you want the configuration procedure to... Enter...
Enter disk device name where the Advanced Server data files will be stored [ default_device]: Copy the server on-disk structure to the default OpenVMS disk device displayed

(If you ran PWRK$CONFIG previously, the default disk device is the one you specified the last time you configured the server.)

[Return]
  Copy the Advanced Server on-disk structure to an OpenVMS disk device different from the default displayed device_name
     
Do you want to serve client-based licenses over DECnet [yes]: 1 Allow licenses to be served over DECnet [Return]
  Not allow licenses to be served over DECnet NO
     
Do you want to serve client-based licenses over NetBEUI [no]: 1 Allow licenses to be served over NetBEUI YES
  Not allow licenses to be served over NetBEUI [Return]
     
Do you want to serve client-based licenses over TCP/IP [no]: 1 Allow licenses to be served over TCP/IP YES
  Not allow licenses to be served over TCP/IP [Return]
     
Do you want to start the Advanced Server license server now [YES]: Start the server automatically after the configuration procedure completes [Return]
  Complete the configuration procedure without starting the server NO


1Default answers may differ if you ran the license server configuration procedure previously.

4.6 How to Start the Standalone License Server

You can start the license server in any of the following ways:

4.6.1 How to Start the License Server Manually

If you did not start the license server during the configuration procedure, you can start it manually using the following command:


$ @SYS$STARTUP:PWRK$STARTUP 
 
The license server will use DECnet, NetBEUI, TCP/IP. 
Process NETBIOS created with identification 0000011E 
Process PWRK$NBDAEMON created with identification 00000120 
Process PWRK$KNBDAEMON created with identification 00000122 
Process PWRK$LICENSE_S created with identification 00000124 
$ 

4.6.2 How to Start the License Server Automatically

To make sure that the license server starts automatically each time you boot your OpenVMS system:

  1. Edit the system startup file, SYS$STARTUP:SYSTARTUP_VMS.COM.
  2. Add the startup command, as shown in the following example. Add the command to the file below all lines that start network transports. The following example shows how to edit the file.


    $ IF F$SEARCH("SYS$SYSTEM:NETACP.EXE") .NES. "" THEN @SYS$MANAGER:STARTNET 
    . 
    . 
    . 
     
    $ @SYS$STARTUP:PWRK$STARTUP 
    

4.6.3 How to Start the License Server in an OpenVMS Cluster

If you installed and configured the license server on multiple members of the same OpenVMS cluster, Compaq suggests that you use the SYSMAN utility to start the server manually and simultaneously on all cluster members. To do so:

  1. Make sure that you are logged in to the SYSTEM account on one of the server nodes in the OpenVMS cluster.
  2. Start the SYSMAN utility by entering:


    $ RUN SYS$SYSTEM:SYSMAN 
    

  3. Define all the cluster members on which you want to start the standalone license server. For example, if you want to start the license server on nodes SPEEDY, SPIN, and SPAN:


    SYSMAN> SET ENVIRONMENT/NODE=(SPEEDY,SPIN,SPAN) 
    

  4. Start the license server on the nodes you defined. At the SYSMAN> prompt, enter the following command:


    SYSMAN>DO @SYS$STARTUP:PWRK$STARTUP 
    


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