Compaq TP Desktop Connector
for ACMS
Installation Guide


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Appendix B
Common Configuration Errors

The following sections discuss some of the errors that can occur while running the TP Desktop Connector client services sample applications.

B.1 Errors Related to the Desktop System

Errors can arise when any of the following conditions exits:

B.1.1 Errors on DOS or Windows 3.11 Desktops

Problems might be caused by a faulty startup or configuration file. Example B-1 shows a sample startup.bat file.

Example B-1 Sample startup.bat File

path=c:\;c:\PWV51;c:\dos;c:\MSVC\bin;c:\windows;c:\windev;c:\acmsdi mouse set 
lib=c:\MSVC\lib;c:\windev\lib;c:\acmsdi;c:\decnet\src set 
include=c:\MSVC\include;c:\windev\include;o:\acmsdi;c:\decnet\src set 
helpfiles=c:\MSVC\help\*.hlp set init=c:\MSVC\init 

Example B-2 shows a sample config.sys file.

Example B-2 Sample config.sys File

files= 30 
buffers=10 
device=C:\himem.sys 
shell=\command.com /P /e:1024 
device=C:\WINDOWS\smartdrv.sys 2048 1024 
lastdrive=z 

Use the samples as guidelines to finding and fixing the problem.

B.1.2 Errors on OpenVMS Desktops

If errors occur in running the Motif Avertz program, verify the following:

If you encounter font-support problems running the program, you can modify the fonts used by editing the m_avertz resources file (m_avertz.dat in the user's home directory).

B.1.3 Errors on Tru64 UNIX Desktops

If errors occur in running the Motif Avertz program, verify the following:

If you are installing this application once for use by many users, make sure that the users copy m_avertz to their home directories.

If you encounter font-support problems running the program, modify the fonts used by editing the m_avertz resources file (m_avertz in the user's home directory).

B.2 Errors Related to the ACMS System

If you have used the client services sample to communicate with the ACMS system, errors will occur if any of the following conditions exists:


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