Document revision date: 19 July 1999

Following are notes about the display of data in the window:

• The window does not follow highlighting conventions: virtual circuit lines are displayed normally and are left-aligned; SysApp lines are dimmed and are indented by a column.
• You cannot filter out any data.
• The data items in the window are sorted on an "as-found" basis. You cannot change sort criteria at this time.
• DECamds signals the LOSTVC event when a virtual circuit between two nodes has been lost. This loss might be due either to a cluster node crashing or to cluster problems that caused the virtual circuit to close.

  LOSTVC, <node> lost virtual circuit (<string>) to node <node>

• You can change collection intervals.

3.15 NISCA Summary Window

The NISCA Summary window shown in Figure 3-17 displays detailed information about the LAN (Ethernet or FDDI) connection between two nodes. DECamds displays one window per virtual circuit provided the virtual circuit is running over a PEA0: device.

The purpose of this window is to view statistics in real time and to troubleshoot problems found in the NISCA protocol. The window is intended primarily as an aid to diagnosing LAN-related problems. The OpenVMS Cluster Systems manual describes the parameters shown in this window and tells how to use them to diagnose LAN-related cluster problems.

The window provides the same information as the OpenVMS System Dump Analyzer (SDA) command SHOW PORTS/VC=VC_nodex. (VC refers to virtual circuit; nodex is a node in the cluster. The system defines VC-nodex after a SHOW PORTS command is issued from SDA.)

Figure 3-17 NISCA Summary Window

To open an NISCA Summary window, do one of the following:

• In the SCA Summary window, click MB3 on a row with the PEA0: Virtual Circuit. Choose View SysApps from the popup menu, click MB3 on a SysApps node, and Choose Display NISCA. The system displays the NISCA Summary window.
  Note: If the Display NISCA option is dimmed, the NISCA protocol is not running for that system application.
• Double-click MB1 on a row with a PEA0: to display an expanded list below the node name.
• Double-click MB1 on a SysApps node to display the NISCA Summary window.

Panels in the NISCA Summary window contain the data described in the following tables.

Table 3-17 lists data items displayed in the Transmit Panel, which contains data packet transmission information.

Table 3-17 Data Items in the Transmit Panel

Data Item	Description
Packets	Number of packets transmitted through the virtual circuit to the remote node, including both sequenced and unsequenced (channel control) messages, and lone acknowledgments.
Unsequenced (DG)	Count and rate of the number of unsequenced datagram packages transmitted.
Sequenced	Count and rate of the number of sequenced packages transmitted. Sequenced messages are used for application data.
Lone ACK	Count and rate of the number of lone acknowledgments.
ReXmt Count	Number of packets retransmitted. Retransmission occurs when the local node does not receive an acknowledgment for a transmitted packet within a predetermined timeout interval.
ReXmt Timeout	Number of retransmission timeouts that have occurred.
ReXmt Ratio	Ratio of ReXmt Count current and past to the current and past number of sequenced messages sent.
Bytes	Count and rate of the number of bytes transmitted through the virtual circuit.

Table 3-18 describes data items displayed in the Receive Panel, which contains data packet reception information.

Table 3-18 Data Items in the Receive Panel

Data Item	Description
Packets	Number of packets transmitted through the virtual circuit to the remote node, including both sequenced and unsequenced (channel control) messages, and lone acknowledgments.
Unsequenced (DG)	Count and rate of the number of unsequenced packages received.
Sequenced	Count and rate of the number of sequenced packages received. Sequenced messages are used for application data.
Lone ACK	Count and rate of the number of lone acknowledgments.
Duplicate	Number of redundant packets received by this system.
Out of Order	Number of packets received out of order by this system.
Illegal Ack	Number of illegal acknowledgments received.
Bytes	Count and rate of the number of bytes received through the virtual circuit.

Table 3-19 describes data items displayed in the Congestion Control Panel, which contains transmit congestion control information.

The values in the panel list the number of messages that can be sent to the remote node before receiving an acknowledgment and the retransmission timeout.

Table 3-19 Data Items in the Congestion Control Panel

Data Item	Description
Transmit Window Current	Current value of the pipe quota (transmit window). After a timeout, the pipe quota is reset to 1 to decrease congestion and is allowed to increase quickly as acknowledgments are received.
Transmit Window Grow	The slow growth threshold: size at which the rate of increase is slowed to avoid congestion on the network again.
Transmit Window Max	Maximum value of pipe quota currently allowed for the virtual circuit based on channel limitations.
Transmit Window Reached	Number of times the entire transmit window was full. If this number is small as compared with the number of sequenced messages transmitted, the local node is not sending large bursts of data to the remote node.
Roundtrip uSec	Average roundtrip time for a packet to be sent and acknowledged. The value is displayed in microseconds.
Roundtrip Deviation uSec	Average deviation of the roundtrip time. The value is displayed in microseconds.
Retransmit Timeout uSec	Value used to determine packet retransmission timeout. If a packet does not receive either an acknowledging or a responding packet, the packet is assumed to be lost and will be resent.
UnAcked Messages	Number of unacknowledged messages.
CMD Queue Length	Current length of all command queues.
CMD Queue Max	Maximum number of commands in queues so far.

Table 3-20 describes data items displayed in the Channel Selection Panel, which contains channel selection information.

Table 3-20 Data Items in the Channel Selection Panel

Data Item	Description
Buffer Size	Maximum PPC data buffer size for this virtual circuit.
Channel Count	Number of channels connected to this virtual circuit.
Channel Selections	Number of channel selections performed.
Protocol	NISCA Protocol version.
Local Device	Name of the local device that the channel uses to send and receive packets.
Local LAN Address	Address of the local LAN device that performs sends and receives.
Remote Device	Name of the remote device that the channel uses to send and receive packets.
Remote LAN Address	Address of the remote LAN device performing the sends and receives.

Table 3-21 describes data items displayed in the VC Closures panel, which contains information about the number of times a virtual circuit has closed for a particular reason.

Table 3-21 Data Items in the VC Closures Panel

Data Item	Description
SeqMsg TMO	Number of sequence transmit timeouts.
CC DFQ Empty	Number of times the channel control DFQ was empty.
Topology Change	Number of times PEDRIVER performed a failover from FDDI to Ethernet, necessitating the closing and reopening of the virtual circuit.
NPAGEDYN Low	Number of times the virtual circuit was lost because of a pool allocation failure on the local node.

Table 3-22 lists data items displayed in the Packets Discarded Panel, which contains information about the number of times packets were discarded for a particular reason.

Table 3-22 Data Items in the Packets Discarded Panel

Data Item	Description
No Xmt Chan	Number of times there was no transmit channel.
Ill Seq Msg	Number of times an illegal sequenced message was received.
TR DFQ Empty	Number of times the Transmit DFQ was empty.
CC MFQ Empty	Number of times the Control Channel MFQ was empty.
Rcv Short Msg	Number of times a short transport message was received.
Bad Checksum	Number of times there was a checksum failure.
TR MFQ Empty	Number of times the Transmit MFQ was empty.
Cache Miss	Number of messages that could not be placed in the cache.

3.15.2 Notes About the Display

Following are notes about the display of data in the window:

• No highlighting conventions are used in the NISCA Summary window.
• You cannot sort or filter the data displayed in this window.
• You can change collection intervals.

You can perform fixes to resolve resource availability problems and improve system availability.

This chapter covers the following topics:

• Understanding fixes
• Performing fixes
• Typical fix examples

When DECamds detects a resource availability problem, it analyzes the problem and proposes one or more fixes to improve the situation. Most fixes correspond to an OpenVMS system service call.

The following fixes are available from DECamds:

Fix Category	Possible Fixes	System Service Call
Memory usage fixes	Adjust working set Purge working set	$ADJWSL $PURGWS
Process fixes	Delete a process Exit an image	$DELPRC $FORCEX
Adjust Process Quota Limit fix	Change limits for AST, BIO, DIO, ENQ, FIL, PRC, and TQE process quota limits	None
Process state fixes	Resume a process Suspend a process	$RESUME $SUSPND
Process priority fixes	Lower or raise a process priority	$SETPRI
Quorum fix	Adjust cluster quorum	None
System fix	Crash node	None

Before you perform a fix, you should understand the following information:

• Fixes are optional.
• You must have write access to perform a fix. (See Section 1.3 for more information about DECamds security.)
• You cannot undo many fixes. (After using the crash node fix, for example, the node must be rebooted.)
• The exit image, delete process, and suspend process fixes should not be applied to system processes. Doing so can require rebooting the node.
• Whenever you exit an image, you cannot return to that image.
• Processes that have exceeded their job or process quota cannot be deleted.
• DECamds ignores fixes applied to the SWAPPER process.

Standard OpenVMS privileges restrict write access of users. When you run the Data Analyzer, you must have the CMKRNL privilege to send a write (fix) instruction to a node with a problem.

To initiate a fix, perform one of the following actions:

• From any of the data windows, double-click on a process, and then choose an action from the Fix menu.
• Click MB3 on an event, and choose Fix from the menu.

DECamds displays a dialog box listing the fixes you can perform for the selected event. The recommended choice is highlighted. When you click on OK or Apply, DECamds performs one of the following actions:

• If the event you selected is not specific to a certain process, DECamds automatically performs the fix. Some fixes are performed automatically when "(automatic)" is displayed next to the selection.
• If the event is specific to a process, DECamds displays another dialog box in which you can specify the fix parameters. For example, for the Adjust Working Set Size fix, you specify a new working set size for the process.
  DECamds performs the highlighted fix as long as the event still exists. If the event you are fixing has changed, the dialog box disappears when you click on OK, Apply, or Cancel, and the fix is not performed.

Table 4-1 summarizes all fixes alphabetically and specifies the windows from which they are available.

Table 4-1 Summary of DECamds Fixes

Problem to be Solved	Fix	Available From	Effects
Process quota has reached its limit and has entered RWAIT state	Adjust Process Quota Limit	Single Process Summary Event Log	Process receives greater limit.
Cluster hung	Adjust Quorum	Node Summary Cluster Transition/Overview Summary	Quorum for cluster is adjusted.
Working set too high or low	Adjust Working Set	Memory Summary Single Process Summary Event Log	Removes unused pages from working set; page faulting might occur.
Runaway process	Change Process Priority	CPU Summary Single Process Summary Event Log	Priority stays at selected setting.
Node resource hanging cluster	Crash Node	System Overview Node Summary Single Lock Summary	Node crashes with operator requested shutdown.
Process looping, intruder	Delete Process	Any process window	Process no longer exists.
Endlessly process loop in same PC range	Exit Image	Any process window	Exit from current image.
Node or process low memory	Purge Working Set	Event Log Memory Summary Single Process Summary	Frees memory; page faulting might occur.
Process previously suspended	Resume Process	Event Log Memory Summary CPU Summary Process I/O Summary Single Process Summary	Process starts from point it was suspended.
Runaway process, unwelcome intruder	Suspend Process	Event Log Memory Summary CPU Summary Process I/O Summary Single Process Summary	Process gets no computes.

The following sections provide reference information about each DECamds fix.

4.2.1 Adjust Quorum Fix

Figure 4-1 FIX Adjust Quorum Dialog Box

The Adjust Quorum fix forces the node to refigure the quorum value. This fix is the equivalent of the Interrupt Priority C (IPC) mechanism used at system consoles for the same purpose. The fix forces the adjustment for the entire cluster so that each node in the cluster will have the same new quorum value.

The Adjust Quorum fix is useful when the number of votes in a cluster falls below the quorum set for that cluster. This fix allows you to readjust the quorum so that it corresponds to the current number of votes in the cluster.

4.2.2 Adjust Process Quota Limit

Figure 4-2 FIX Adjust Process Quota Limit Dialog Box

If a process is waiting for a resource, you can use the Adjust Process Quota Limit fix to increase the resource limit so that the process can continue. The increased limit is only in effect for the life of the process, however; any new process will be assigned the quota set in the UAF.

To use this fix, select the resource and then use the slide bar to change the current setting. Finally, select one of the following:

• OK --- to apply the fix and exit the window
• Apply --- to apply the fix and not exit the window (so that you can continue to make changes)
• Cancel --- not to perform the fix and exit the window

4.2.3 Adjust Working Set Fix

Figure 4-3 FIX Adjust Working Set Size Dialog Box

Adjusting the working set can give needed memory to other processes that are page faulting. In your adjustment, try to bring the working set size closer to the actual count being used by non-page faulting processes.

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