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If the error occurs during the printing of a PostScript file, either the PostScript file or the application that generated the PostScript file is in error. If the application is supplied by Compaq, submit a Software Performance Report.
LOGOPENERR, Can't open log file filename
Explanation: This error occurs with the MESSAGES=KEEP
parameter, as either a PRINT qualifier or a queue default, when you
cannot open a log file.
User Action: Check the user's record in the system UAF
file and make sure it contains the correct device and directory name.
LOGWRITERR, Write error on log file filename
Explanation: This error occurs with the MESSAGES=KEEP
parameter, as either a PRINT qualifier or a queue default, when you
cannot write to a log file.
User Action: Check the user's record in the system UAF
file and make sure it contains the correct device and directory name.
LOSTPATH, The current path may have been lost
Explanation: You receive this message when layup
interacts with a PostScript program that contains the results of the
charpath operator in the current path during a
showpage operation.
User Action: Correct the PostScript program. Refer to
the PostScript Language Reference Manual.
LOXJAM, Please clear paper jam caused by lower transport station
Explanation: A paper jam occurred in the lower portion
of the printer.
User Action: Clear the paper jam. The print job will
be continued automatically.
LPSPCLERR, Job aborted due to PrintServer protocol error
Explanation: The client or the PrintServer printer
violated the LAPS protocol, causing the job to be aborted.
User Action: Try submitting the print job again. If
necessary, reboot the printer. If the job continues to fail, submit a
Software Performance Report (SPR) with a description of your
PrintServer configuration and the circumstances under which the error
occurs.
LRJACCESSDENIED, Access denied
Explanation: This LAT message indicates that your
group is not authorized to access the port connected to the printer.
Your connection request is rejected.
User Action: Enable the group for the port and start
the queue again.
LRJACCESSREJECT, Immediate access is rejected
Explanation: This LAT message indicates that you
cannot access LAT services at the moment.
User Action: None. The printing system tries again
later.
LRJCORRUPT, Corrupted request
Explanation: This LAT message indicates that your
connection request for LAT services was corrupt and therefore rejected.
User Action: Restart the queue later.
LRJDELETED, Queue entry deleted by server
Explanation: This LAT message indicates that the LAT
device deleted your queue entry and terminated your LAT connection.
User Action: Restart the queue and send the print job
again.
LRJDISABLE, Service is disabled
Explanation: This LAT message indicates that the LAT
service node software is disabled.
User Action: Restart the queue after the LAT service
node is enabled.
LRJILLEGAL, Illegal request parameters
Explanation: This LAT message indicates that an
internal printer error has occurred.
User Action: Submit a Software Performance Report
(SPR).
LRJINUSE, Port of service in use
Explanation: This LAT message indicates that the port
you selected is in use.
User Action: None. The printing system retries the
operation later.
LRJNAMEUNKNOWN, Port Name is unknown
Explanation: This LAT message indicates that you
requested a port unknown to the service.
User Action: Specify the correct port name in the
LAT$SYSTARTUP.COM procedure and the DCPS$STARTUP.COM procedure. Restart
the queue.
LRJNOSERVICE, No such service
Explanation: This LAT message indicates that the
service name is invalid or does not match any authorized group for the
port.
User Action: Specify a valid service name or enable
your group for the port connected to the serial printer. Restart the
queue.
LRJNOSTART, Session cannot be started
Explanation: This LAT message indicates that you
cannot start another session on that port at the present time.
User Action: None. The printing system retries the
operation later.
LRJNOTOFFERED, Service is not offered on the requested port
Explanation: This LAT message indicates that you have
requested a service that is not offered on that particular port.
User Action: Use SHOW SERVICES and SHOW NODES to check
service names and node names. Specify the name of a port that offers
the required service (connection to a printer) in the LAT$SYSTARTUP.COM
file and restart the queue.
LRJNOTSUPPORT, Requested function is not supported
Explanation: This LAT message indicates that an
internal printer error has occurred.
User Action: Submit a Software Performance Report
(SPR).
LRJRESOURCE, Insufficient resources at server
Explanation: This LAT message indicates that the LAT
device cannot service your request.
User Action: None. The printing system retries later.
LRJSHUTDOWN, System shutdown in progress
Explanation: The system is shutting down.
User Action: Resubmit your connection request when
system resources have returned.
LRJUNKNOWN, Unknown
Explanation: Your request for a LAT connection is
rejected for reasons that cannot be determined.
User Action: Refer to the LAT/VMS Management
Guide for help to correct the problem and restart the queue.
MANFEEDTIMEOUT, Manual feed timeout
Explanation: You requested the manual feed input tray
in the print job. However, the printer did not get the paper in the
slot before the timeout occurred.
User Action: When you use the manual feed slot, you
must load the paper into the slot when your print job starts printing.
NEGAREA, Layup definition margins overlap one another
Explanation: You included a layup definition file in
your print job that sets the margins so that they overlap.
User Action: Edit the layup definition file to change
the margins and resubmit your job. Refer to the MARGINS option in
User's GuideUser's Guide for information.
NOCOPYPG, "copypage" is not supported by multipage layup
Explanation: The copypage operator is
ignored when you use layup to print more than one page to a sheet.
User Action: None.
NOCURPT, nocurrentpoint: Path is empty --- offending command is
string
Explanation: The PostScript interpreter sensed an
error while trying to execute the PostScript command represented by
string.
User Action: If this error occurs during the printing
of a file with a data type other than PostScript, an error exists in
the translation process. If the translator is supplied by Compaq,
submit a Software Performance Report (SPR).
If the error occurs during the printing of a PostScript file, either the PostScript file or the application that generated the PostScript file is in error. If the application is supplied by Compaq, submit a Software Performance Report.
NODEVCTLLIB, No device control library specified for the queue
Explanation: The printer queue does not have a device
control library.
User Action: Associate the standard device control
library with the queue and resubmit your request.
NOFONTLIBR, Font library string not found
Explanation: The required soft font kit has not been
installed on the system, or there is a system problem.
User Action: Your print job completes without the
requested fonts. If the output is not acceptable, resubmit the print
job after the required soft font kit has been installed.
NOINPTRAY, INPUT_TRAY selection not supported for printer-name
Explanation: The printer associated with the queued
request does not support the INPUT_TRAY parameter to the PRINT command.
User Action: Resubmit your print job without
requesting an input tray.
NOLAYUPFIL, Layup definition module module-name is not
accessible
Explanation: The layup definition file you specified
in the PRINT command is not in the area pointed to by the DCPS$LAYUP
directory, or the DCPS$LAYUP logical name is not defined.
User Action: Check the spelling of the layup
definition file name and try the command again. Do not include the
directory name or file extension of the layup definition file in the
PRINT command.
NOLICENSE, license-name required to use string
Explanation: The user attempted to access a
third-party printer when the DCPS-OPEN license is not activated, or the
user attempted to use a feature provided by the DCPS-PLUS license when
the DCPS-PLUS license has not been activated.
User Action: To print to a third-party printer, you
need to obtain and activate the DCPS-OPEN license. To use the feature
requested, you must obtain and activate the DCPS-PLUS license.
NOOUTTRAY, OUTPUT_TRAY, tray-name, not supported on
printer name
Explanation: The printer does not support the
specified option of the OUTPUT_TRAY parameter.
User Action: Resubmit your job without requesting an
output tray or use one of the acceptable options for the printer.
NOSETTRAY, Tray selection is not supported by multipage layup
Explanation: Output tray selection operators are
ignored when you use layup to print more than one page to a sheet.
User Action: None.
NOSHEETANDTRAY, Cannot specify both Sheet_size and Input_tray on this
printer
Explanation: Both a SHEET_SIZE and INPUT_TRAY
parameter were specified for your print job, but the two are
incompatible for the specified printer.
User Action: Select the desired paper using only one
of these parameters.
NO_SHEET_SIZE, Sheet size must be specified for input-tray
Explanation: You included the INPUT_TRAY parameter
with either the MANUAL_FEED or ENVELOPE_FEEDER value, but you did not
also specify the sheet size with the SHEET_SIZE or PAGE_SIZE parameter.
User Action: When you specify MANUAL_FEED or
ENVELOPE_FEEDER, you must specify the paper size with either the
SHEET_SIZE or PAGE_SIZE parameter.
NOSUCHDEV, No such device device name
Explanation: The device name in the execution queue
definition in SYS$STARTUP:DCPS$STARTUP.COM, the printer startup command
file, is incorrect.
User Action: Include the correct device name in
parameter p2 of the execution queue definition in the
DCPS$STARTUP.COM file.
NOTONERCART, Toner cartridge is missing
Explanation: The printer has no toner cartridge or the
toner cartridge has not been installed properly.
User Action: Install the toner cartridge properly. The
print job is completed automatically when this problem is corrected.
NOT_READY, Printer not ready.
Explanation: You tried to start a print queue and the
printer is not connected or powered on.
User Action: Refer to the troubleshooting procedures
in Chapter 18 for ways to diagnose the problem.
OFFLINE, Print engine has gone off line
Explanation: The printer is off line.
User Action: Put the printer back on line.
OPCMARKERR, OPC synchronous mark error
Explanation: The printer has a problem with its OPC
mechanism.
User Action: Call Compaq Customer Services. Refer to
the LN03R ScriptPrinter Operator's Guide.
OPTICERR, Print Engine optical unit error --- FATAL ERROR
Explanation: The optical unit of the printer
encountered a fatal problem.
User Action: Call Compaq Customer Services. Refer to
the LN03R ScriptPrinter Operator's Guide.
OUTSIZNOTSUP, size-name size medium is not supported on
printer-name output device
Explanation: The specified sheet size is not supported
by the printer.
User Action: Use a supported sheet size, or use a
different printer that supports the specified size.
OUTTRAYMISMATCH, Printer printer-name output tray setting does
not match requested output-tray on printer-name
Explanation: The output tray must be manually selected
on the printer. The print job requested an output tray other than the
currently selected output tray.
User Action: Either manually select the requested
output tray and resubmit the print job, or resubmit the print job
requesting the output tray that is currently selected on the printer.
OUTTRAYNOTAVL, No tray-name is installed on
printer-name
Explanation: The specified output tray is not
currently installed on the printer.
User Action: Install the required output tray and
resubmit the print job, or resubmit the print job specifying an output
tray that is installed.
PAPERENTRYMIS, Paper entry misfeed
Explanation: A paper jam has occurred in the printer
input tray mechanism.
User Action: Clear the paper jam. The print job is
completed automatically when this problem is corrected.
PAPEREXITMIS, Paper exit misfeed
Explanation: A paper jam has occurred in the printer
output tray mechanism.
User Action: Clear the paper jam. The print job is
completed automatically when this problem is corrected.
PAPERJAM, Paper jam, job put on hold
Explanation: A paper jam occurred at the printer. The
print job has been put on hold.
User Action: Clear the paper jam at the printer. Next,
issue the following DCL command to release and restart the print job:
$ SET ENTRY nnn/RELEASE/NOCHECKPOINT queue-name |
In the command line, supply the following information:
nnn | The print job entry number in the queue |
queue-name | The name of the print queue |
The print job will be reprinted from the beginning. Use the PAGE_LIMIT parameter if you want to print only the pages that were not printed before the paper jam occurred.
PARSYNERR, Syntax error in the PARAMETERS qualifier at or near
string
Explanation: There is a syntax error in the
/PARAMETERS qualifier of the PRINT command. The error was located at or
near the string parameter.
User Action: Check the syntax of the parameters you
entered. Resubmit the print request with the correct syntax.
PPSGTNUP, Pages per sheet > Number_Up. Pages per sheet set to
Number_Up
Explanation: You included both a layup definition file
and the NUMBER_UP parameter in your print job. However, the layup
definition file requests that the number of pages printed per sheet be
greater than the number specified with the NUMBER_UP parameter.
User Action: No action is required if you want the
number of pages per sheet to equal the number you specified with the
NUMBER_UP parameter. If you want the number of pages per sheet to equal
the number given in the layup definition file, reissue the PRINT
command specifying a larger number with the NUMBER_UP parameter.
PRESET, resetting printer
Explanation: The printer controller detected an
internal error. It executes the power-up sequence, which effectively
resets the printer and the PostScript interpreter.
User Action: No user action is required.
PRHDWERR, Print Engine hardware error
Explanation: There is a hardware error in the printer.
User Action: Call Compaq Customer Services.
PRINTERSTALLED, Printer printer-name is stalled
Explanation: You usually see this message when the
printer is out of paper. Sometimes PostScript commands that take a long
time to execute cause this message.
User Action: Check for previous printer messages that
may indicate the reason for the stalled condition. Refer to the
System Manager's GuideSystem Manager's Guide for more information about stalled queues.
PRUNKERR, Print Engine unknown error status
Explanation: There is a hardware error in the printer.
User Action: Refer to the printer operator's guide or
call Compaq Customer Services.
PRWRDWERR, printer timed out
Explanation: The print engine reports no error
condition, but it is not yet ready to print after correcting a print
engine error. This state is temporary.
User Action: No user action is required.
PSTERM, Unexpected termination of PostScript interpreter
Explanation: The PostScript interpreter has a fatal
error.
User Action: Submit a Software Performance Report
(SPR).
PWRCYCL, The printer power was cycled
Explanation: This is an informational message. Power
to the printer was turned off and then on.
User Action: None.
PWRFAIL, The printer power was cycled while a job was active
Explanation: Power to the printer was turned off and
then on while a job was printing.
User Action: Check your print job to see if you need
to resubmit it for printing.
RANGECHK, rangecheck: Argument out of bounds --- offending command is
string
Explanation: The PostScript interpreter sensed a
range-check error while trying to execute the PostScript command
represented by string.
User Action: If this error occurs during the printing
of a file with a data type other than PostScript, an error exists in
the translation process. If the translator is supplied by Compaq,
submit a Software Performance Report (SPR).
If the error occurs during the printing of a PostScript file, either the PostScript file or the application that generated the PostScript file is in error. If the application is supplied by Compaq, submit a Software Performance Report.
REQMANFEED, Request manual feed of media-size
Explanation: The printer changed input trays. This
message is displayed when you specify INPUT_TRAY=MANUAL_FEED or
INPUT_TRAY=ENVELOPE_FEEDER. The job separation pages have been printed
from the printer's default input tray and the file data is to be
printed on paper from the manual feed or envelope feed tray.
User Action: This message is informational, prompting
you to begin feeding the media into the requested input tray.
REQMODNOTFOUND, Required device control module module-name not
found
Explanation: A required device control module,
LPS$$module-name, located in the standard device control
library, DCPS$DEVCTL.TLB, was not found.
User Action: Check to see that the standard device
control library, DCPS$DEVCTL.TLB, is listed in your library search list
in the DCPS$STARTUP.COM file. Check the following:
If the above conditions are not met, reinstall the DECprint Supervisor software. If this problem persists, call Compaq Customer Services.
SETUPNOTFOUND, Setup module module-name not found
Explanation: The setup module you requested cannot be
found in the device control library.
User Action: Make sure the setup module is stored in
the device control library search list. Check the spelling of the
module name and resubmit the print request.
SETUPREADERR, Setup module module-name read error
Explanation: The setup module you requested cannot be
read.
User Action: Check to make sure the setup module is
properly stored in the device control library, and that the library is
defined in the search list.
SIZNOTAVL, No paper-size size medium is loaded in
printer-name
Explanation: The paper size you requested is not
loaded in the printer associated with the print request.
User Action: Choose one of the following actions:
SIZNOTRAY, paper-size size medium is not in the
tray-name tray in printer-name
Explanation: The paper size you requested is not
loaded in the input tray that you requested
User Action: Do one of the following:
SIZNOTSUP, paper-size size medium is not supported by
printer-name
Explanation: You requested a paper size that the
printer does not support.
User Action: Resubmit your job and request a supported
paper size.
STKOFLO, stackoverflow: Operand stack overflow --- offending command is
string
Explanation: The PostScript interpreter sensed a stack
overflow condition while trying to execute the PostScript command
represented by string.
User Action: If this error occurs during the printing
of a file with a data type other than PostScript, an error exists in
the translation process. If the translator is supplied by Compaq,
submit a Software Performance Report (SPR).
If the error occurs during the printing of a PostScript file, either the PostScript file or the application that generated the PostScript file is in error. If the application is supplied by Compaq, submit a Software Performance Report.
STKUFLO, stackunderflow: Operand stack underflow --- offending command
is string
Explanation: The PostScript interpreter detected an
error in the file.
User Action: If this error occurs during the printing
of a file with a data type other than PostScript, an error exists in
the translation process. If the translator is supplied by Compaq,
submit a Software Performance Report (SPR)
If the error occurs during the printing of a PostScript file, either the PostScript file or the application that generated the PostScript file is in error. If the application is supplied by Compaq, submit a Software Performance Report.
SYNERR, syntaxerror: Input ended in string or procedure body ---
offending command is string
Explanation: The PostScript interpreter sensed a
syntax error while trying to execute the PostScript command represented
by string.
User Action: If this error occurs during the printing
of a file with a data type other than PostScript, it indicates an error
in the translation process. If the translator is supplied by Compaq,
submit a Software Performance Report (SPR).
If the error occurs during the printing of a PostScript file, either the PostScript file or the application that generated the PostScript file is in error. If the application is supplied by Compaq, submit a Software Performance Report.
SYNTAX_INCOMPLETE, Syntax incomplete at line n in
DCPS$FILE_EXTENSION_DATA_TYPE file
Explanation: The syntax of the file
SYS$LIBRARY:DCPS$FILE_EXTENSION_DATA_TYPE.DAT[_DEFAULT] was not
expected. There will be no attempt to match file extensions to data
types.
User Action: The system manager should correct the
problem in the file. The queue must be stopped (STOP/QUEUE/RESET) and
started (START/QUEUE) for a new file to be read.
TCPPORTINVALID, invalid or missing TCP port number
Explanation: You neglected to specify a TCP port
number for your printer or the port number you specified is invalid.
Some types of network connections (for example, IP_RAWTCP) require that
you specify the number of a TCP port on the printer that supports the
associated protocol.
User Action: Verify that you specified a port number,
and that it is valid.
TCPPORTPRESENT, no TCP port number allowed
Explanation: You specified a TCP port number for your
printer, but none is allowed. Some types of network connections (for
example, IP_CPAP) do not require or allow you to specify the number of
a TCP port on the printer.
User Action: Verify that you have specified the
desired type of network connection. If so, remove the port number from
the queue's device specification.
TIMOUT, timeout: Time limit exceeded
Explanation: A PostScript program executed beyond the
time limit set by the system manager. This can be caused by an
unusually complex page definition or by an error in the PostScript
application program that results in an infinite loop.
User Action: If the error is a result of a complex
page definition, ask the system manager to change the value of the
printer timeout limit.
If this error is the result of an infinite loop that occurs during the printing of a file with a data type other than PostScript, an error exists in the translation process. If the translator is supplied by Compaq, submit a Software Performance Report (SPR)
If the error is the result of an infinite loop that occurs during the printing of a PostScript file, either the PostScript file or the application that generated the PostScript file is in error. If the application is supplied by Compaq, submit a Software Performance Report.
TNREND, Print Engine toner supply is exhausted
Explanation: The printer is out of toner.
User Action: Replace the toner cartridge and cleaning
pad. Refer to the instructions in the toner replacement kit or in the
LN03R ScriptPrinter Operator's Guide.
TONEROFL, Toner collection container full
Explanation: The toner collection container is full.
User Action: Following the directions in the toner
kit, remove the full toner container bottle and replace it with a new
bottle.
TRANSJAM, Print engine transport section is jammed
Explanation: Your printer has a paper jam in the
transport section.
User Action: Clear the paper jam at the printer. Next,
issue the following DCL command to release and restart the print job:
$ SET ENTRY nnn/RELEASE/NOCHECKPOINT queue-name |
In the command line, supply the following information:
nnn | The print job entry number in the queue |
queue-name | The name of the print queue |
The print job will be reprinted from the beginning. Use the PAGE_LIMIT parameter if you want to print only the pages that were not printed before the paper jam occurred.
TRAYEMP, Print Engine paper input tray is empty
Explanation: The paper input tray is empty.
User Action: Add paper to the input paper tray.
TRAYJAM, Input paper tray is jammed
Explanation: Your printer's input paper tray is jammed.
User Action: Clear the paper jam at the printer. Next,
issue the following DCL command to release and restart the print job:
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