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This appendix describes system messages issued by the DECprint Supervisor software. These messages are identified by a facility code of DCPS. Refer to the OpenVMS System Messages and Recovery Procedures Reference Manual for descriptions of other messages issued by the OpenVMS operating system.
This appendix includes the following sections:
DECprint Supervisor system messages are classified into two categories based on their destination. Some messages are sent to the system operator, others go to the user.
To receive user messages, use the /NOTIFY qualifier with the PRINT command. The messages are sent in response to your print request and in response to system conditions that affect your print request.
To receive operator messages, you need operator (OPER) privileges and must execute the REPLY/ENABLE=PRINTER command. You then receive the operator messages that apply to your host system.
To system managers: To receive operator messages, ensure that OPCOM is running. Start OPCOM by issuing the command:
Start OPCOM before executing the REPLY/ENABLE=PRINTER command. |
DECprint Supervisor system messages have one of the following formats:
%fac-s-ident, text
-fac-s-ident, text
Code | Meaning |
---|---|
% | The prefix for all primary messages |
- | The prefix for all continuation messages |
fac | The facility code, which should be DCPS |
s | The severity level of the message |
ident | An abbreviation of the message text |
text | The expanded text of the message |
The severity levels of DECprint Supervisor system messages are defined as follows:
Code | Meaning |
---|---|
S | Success --- successful completion of the request |
I | Informational --- may require user action |
W | Warning --- request may not have completed and may require user action |
E | Error --- system encountered an error that may be recoverable |
F | Fatal --- system encountered a fatal error and cannot continue processing this request |
The following messages are alphabetized by the ident portion of the messages, ignoring any underscores ("_") that may be present. The message prefix, facility designation, and severity code are not shown. If the facility designation is other than DCPS, refer to the OpenVMS System Messages and Recovery Procedures Reference Manual for the message description.
If the User Action for a message calls for submitting an SPR (Software Performance Report), refer to Introduction to OpenVMS System Management for instructions.
BAD_DATATYPE, Unexpected data type data-type at line
n in DCPS$FILE_EXTENSION_DATA_TYPE file
Explanation: A data type given in the file
SYS$LIBRARY:DCPS$FILE_EXTENSION_DATA_TYPE.DAT[_DEFAULT] was not
expected. There will be no attempt to match the file extension to a
data type.
User Action: The system manager should correct the
problem data type in the file. The queue must be stopped
(STOP/QUEUE/RESET) and started (START/QUEUE) for a new file to be read.
BAD_DEVCTL, Bad library device control specification ---
string.
Explanation: This message appears when an error occurs
in the specification of a component, indicated by string, in
the logical device control library.
User Action: Change the specification and restart the
queue.
BAD_FILETYPE, Unexpected file type file-extension at line
n in DCPS$FILE_EXTENSION_DATA_TYPE
Explanation: A file extension given in the file
SYS$LIBRARY:DCPS$FILE_EXTENSION_DATA_TYPE.DAT[_DEFAULT] was not
expected. There will be no attempt to match the file extension to a
data type.
User Action: The system manager should correct the
problem file extension. The queue must be stopped (STOP/QUEUE/RESET)
and started (START/QUEUE) for a new file to be read.
BADLAYDEF, condition on line line-number in layup
definition
Explanation: There is an error in the layup definition
file included with your print job.
User Action: See Section A.3 for a description of
the text that can be displayed as the condition in a BADLAYDEF
layup definition error message. Check the line in the layup definition
file that is indicated in the error message.
BADLIBNAM_IGNOR, Bad library name library-name; ignored
Explanation: The print symbiont either did not find
library-name in your library search list, or the syntax for
the library was not correct.
User Action: Check the list of device control
libraries defined in the search list in the printer startup file,
SYS$STARTUP:DCPS$STARTUP.COM. Ensure that the libraries specified are
in the SYS$LIBRARY directory.
BAD_LIBRARY_NAME, Bad library name library-name; used
qualified-library-specification
Explanation: The library-name specified
contained something different from the library file name.
User Action: Check the elements of the library search
list in the SYS$STARTUP:DCPS$STARTUP.COM procedure. Include only
library file names, without node names, device names, directory names,
or file name extensions.
BADOPC, OPC belt is bad
Explanation: The OPC belt requires replacement.
User Action: Replace the OPC cartridge, carefully
following the instructions in the LN03R ScriptPrinter Operator's
Guide.
BADOPCTONERUFL, OPC belt is bad and or toner empty
Explanation: The toner cartridge is empty, or the OPC
belt requires replacement, or both.
User Action: Replace both the toner cartridge and the
OPC cartridge. Follow the directions in the respective replacement kits
or refer to the procedures described in the LN03R ScriptPrinter
Operator's Guide.
BAD_PUNCTUATION_GETTOKEN, Unexpected punctuation for a file type
punctuation at line n in
DCPS$FILE_EXTENSION_DATA_TYPE file
Explanation: The syntax of the file
SYS$LIBRARY:DCPS$FILE_EXTENSION_DATA_TYPE.DAT[_DEFAULT] was not as
expected. A comma (,) or colon (;) is expected to follow a file
extension. There will be no attempt to match any file extension to a
data type.
User Action: The system manager should correct the
problem punctuation in the file. The queue must be stopped
(STOP/QUEUE/RESET) and started (START/QUEUE) for a new file to be read.
BAD_PUNCTUATION_READDEF, Unexpected punctuation following a data type
punctuation at line n in
DCPS$FILE_EXTENSION_DATA_TYPE file
Explanation: The syntax of the file
SYS$LIBRARY:DCPS$FILE_EXTENSION_DATA_TYPE.DAT[_DEFAULT] was not as
expected. There will be no attempt to match any file extension to a
data type.
User Action: The system manager should correct the
problem punctuation in the file. A colon (:) is expected to follow a
data type. The queue must be stopped (STOP/QUEUE/RESET) and started
(START/QUEUE) for a new file to be read.
BADVMSVER, This product requires VMS version x.x or later to
install
Explanation: The DCPS software requires that your
system be running a version of the OpenVMS operating system that is
later than the version it is currently running.
User Action: Upgrade your operating system to the
correct version.
CANTCHECKPNT, Checkpointed job job number is requeued
Explanation: A print job was stopped and has been
requeued. The job will print from the beginning.
User Action: Check the printed output. If it is not
complete, resubmit the job.
CANTUSETRN, Translator from data-type to PostScript is unusable
Explanation: The translator generated a severe error
and has been marked unusable. Subsequent jobs with data type
data-type also incur this message and are placed on hold by
the print symbiont.
User Action: Restart the print queue. This action
loads a new copy of the translator. When the queue is restarted,
release the jobs that were placed on hold. Submit a Software
Performance Report (SPR).
CFGERROR, configuration error: invalidmediumcode --- offending command
is string
Explanation: The PostScript interpreter sensed this
error while trying to execute the PostScript command represented by
string.
User Action: If this error occurs during the printing
of a file with a data type other than PostScript, an error exists in
the translation process. If the translator is supplied by Compaq,
submit a Software Performance Report (SPR).
If the error occurs during the printing of a PostScript file, either the PostScript file or the program that generated the PostScript file is in error. Refer to the PostScript Language Reference Manual for help in locating the error. Resubmit the corrected file.
CMDREMOVED, Control command removed from file file-spec
DCPS-PLUS license required
Explanation: Control commands are removed from ANSI
files when the DCPS-PLUS license is missing.
User Action: The DCPS-PLUS license must be activated
in order to process control commands in ANSI files.
CMEMERR, Internal controller memory error
Explanation: The DECprint Supervisor has encountered a
memory failure in the printer controller.
User Action: Call Compaq Customer Services. Refer to
the LN03R ScriptPrinter Operator's Guide.
CONAPPLICATION, Connection request is not to a LAT applications port
Explanation: You requested a connection to a LAT
applications port that the system does not recognize.
User Action: Specify the correct applications port
name in the SYS$STARTUP:LAT$SYSTARTUP.COM procedure and restart the
queue.
CONTERMINATED, Connection abnormally terminated
Explanation: Your network connection to the printer
was terminated abnormally. For PrintServer printers, the printer was
turned off or a cable was disconnected.
User Action: Make sure that the network device has
power and that characteristics of the terminal server port that serves
the printer agree with the characteristics listed in the Software Installation GuideSoftware Installation Guide.
Restart the queue.
CONTIMEOUT, Connection timed out, server not available, or incorrect
server name specified
Explanation: The connection timed out. You selected a
server that was not available or you provided an incorrect server name.
The timeout period is 5 seconds.
User Action: Specify the correct server name of an
available server. Restart the queue.
DATAOVERUN, Data overrun
Explanation: This message indicates a communication
error.
User Action: Set a lower baud rate for the printer.
DATA_TYPE_MISMATCH, file-tag tagged file being processed as
data-type
Explanation: The file contained instructions
indicating a data type different from the one that you included in the
DATA_TYPE parameter.
User Action: The file is processed using a default
data type. If it is the correct data type, your print job is processed
successfully. If your print job is aborted, resubmit the files for
printing and be sure to indicate the appropriate data type in the
DATA_TYPE parameter.
DICTFULL, dictfull: No more room in dictionary --- offending command is
string
Explanation: The PostScript interpreter sensed an
error while trying to execute the PostScript command represented by
string.
User Action: If this error occurs during the printing
of a file with a data type other than PostScript, an error exists in
the translation process. If the translator is supplied by Compaq,
submit a Software Performance Report (SPR).
If the message is displayed during the printing of a PostScript file, either the PostScript file or the application that generated the PostScript file is in error. If the application is supplied by Compaq, submit a Software Performance Report.
DICTSTKOV, dictstackoverflow: Too many begins
Explanation: The PostScript interpreter sensed too
many begins without corresponding
ends.
User Action: If this error occurs during the printing
of a file with a data type other than PostScript, an error exists in
the translation process. If the translator is supplied by Compaq,
submit a Software Performance Report (SPR).
If the error occurs during the printing of a PostScript file, either the PostScript file or the application that generated the PostScript file is in error. If the application is supplied by Compaq, submit a Software Performance Report.
DICTSTKUF, dictstackunderflow: Too many ends
Explanation: The PostScript interpreter sensed too
many ends without corresponding
begins.
User Action: If this error occurs during the printing
of a file with a data type other than PostScript, an error exists in
the translation process. If the translator is supplied by Compaq,
submit a Software Performance Report (SPR).
If the error occurs during the printing of a PostScript file, either the PostScript file or the application that generated the PostScript file is in error. If the application is supplied by Compaq, submit a Software Performance Report.
DISABLED, PrintServer is currently disabled and cannot accept jobs
Explanation: You submitted a print job for a
PrintServer printer that cannot accept jobs.
User Action: Enable job acceptance on that printer.
DPLXNOSUP, printer-name does not support duplex printing
Explanation: The printer does not support printing on
two sides of the paper.
User Action: Resubmit your print job without asking
for duplex printing or send it to a printer that supports duplex
printing.
DPXFJAM, Please clear paper jam caused by DPX feed path
Explanation: The printer has a paper jam.
User Action: After you clear the paper jam, the print
job will be continued.
DRIVEERR, Print Engine driving unit error --- FATAL ERROR
Explanation: The ScriptPrinter print driver has a
fatal problem.
User Action: Call Compaq Customer Services. Refer to
the chapter on service in the LN03R ScriptPrinter Operator's
Guide.
DTSCOPEN, Print Engine developer tray/side cover is open
Explanation: The developer tray is open or the side
cover is open.
User Action: Close the developer tray or the side
cover.
EJECTJAM, Print engine paper eject section is jammed
Explanation: This is an LN03 Image printer message
indicating that your printer has a paper jam in the paper eject section.
User Action: Clear the paper jam. Resubmit the current
job.
ENVELDONTDUP, Envelopes cannot be printed duplex
Explanation: The print job requested an envelope paper
size and either duplex or two-sided tumble printing.
User Action: You cannot print on both sides of the
envelope. Resubmit the print request, changing the paper size requested
(SHEET_SIZE, PAGE_SIZE, or INPUT_TRAY=ENVELOPE_FEEDER), or changing the
page layout choice (SIDES parameter) to one-sided printing.
EXECSTKOV, Exec nesting is too deep --- offending command is
string
Explanation: The PostScript interpreter sensed an
error while trying to execute the PostScript command represented by
string.
User Action: If this error occurs during the printing
of a file with a data type other than PostScript, an error exists in
the translation process. If the translator is supplied by Compaq,
submit a Software Performance Report (SPR).
If the error occurs during the printing of a PostScript file, either the PostScript file or the application that generated the PostScript file is in error. If the application is supplied by Compaq, submit a Software Performance Report.
EXITSRVR, exitserver has been executed --- permanent state may be
changed
Explanation: The PostScript operator
exitserver has been successfully executed. The
permanent PostScript system parameters may have been altered.
User Action: No action is required.
EXTNFILEOPENERR, Cannot open file extension to data_type file
DCPS$FILE_EXTENSION_DATA_TYPE.DAT_DEFAULT
Explanation: The DECprint Supervisor software could not find
or open the file SYS$LIBRARY:DCPS$FILE_EXTENSION_DATA_TYPE.DAT_DEFAULT.
There will be no attempt to match a file extension to a data type.
User Action: The system manager should verify that no
matching of file extension to data type is desired. If such matching is
desired, a DCPS$FILE_EXTENSION_DATA_TYPE.DAT_DEFAULT should be restored
from the installation, and a local site file (.DAT) created, if
necessary. The queue must be stopped (STOP/QUEUE/RESET) and started
(START/QUEUE) for a new file to be read.
EXTNFILEREADERR, Error reading file extension to data_type file
DCPS$FILE_EXTENSION_DATA_TYPE.DAT[_DEFAULT]
Explanation: The DECprint Supervisor software could not read
the file SYS$LIBRARY:DCPS$FILE_EXTENSION_DATA_TYPE.DAT[_DEFAULT]. There
will be no attempt to match file extensions to data types.
User Action: The system manager should verify the
integrity of this file. The queue must be stopped (STOP/QUEUE/RESET)
and started (START/QUEUE) for a new file to be read.
FLUSHING, Rest of job (to EOJ) will be ignored
Explanation: An error or some other event caused the
PostScript interpreter to ignore the rest of the job. This message is
preceded by informational messages about the reason the job was aborted.
User Action: Check the other messages returned.
FONTNOTFOUND, Font font-name not found
Explanation: The font setup module specified by
/PARAMETERS=FONTS_USED is not in the font library.
User Action: The file is printed without the requested
font. If you are not satisfied with the output, then specify a font
that is in the font library, or have the system manager install the
missing font. (Refer to Appendix D for more information about
ordering optional font kits.)
FPGGTPPS, First page > pages per sheet. First page set to 1.
Explanation: Your print job includes a layup
definition file that uses the FIRSTPAGE and PAGESPERSHEET options.
However, the FIRSTPAGE option requests that the first page be printed
in a page spot that is beyond the number specified with the
PAGESPERSHEET option.
User Action: No action is required if you want the
pages to be printed at the page spots given with the PAGESPERSHEET
layup option. For example, if PAGESPERSHEET=5, the first page on the
first sheet will print in the fifth page spot. If you want a different
spot, edit the layup definition file and resubmit your print job.
FTLDEVCTL, Fatal device control library problem. Config error:
configuration error on printer-name
Explanation: The device control library has a fatal
error.
User Action: Submit a Software Performance Report
(SPR).
FUSCOPEN, Print Engine fuser cover is open
Explanation: This message is sent when the paper exit
cover is open.
User Action: Close the paper exit cover.
FUSINGERR, Print Engine fusing error --- FATAL ERROR
Explanation: There is a fatal error in the fusing
mechanism.
User Action: Call Compaq Customer Services. See the
printer operator's guide for information.
HANGUP, Data set hang-up
Explanation: The printer was power-cycled during a
print job and therefore the job is aborted.
User Action: Resubmit the lost print job. Subsequent
jobs will print normally.
ILLEGAL_CHAR, Illegal character character at line n
in DCPS$FILE_EXTENSION_DATA_TYPE file
Explanation: The syntax of the file
SYS$LIBRARY:DCPS$FILE_EXTENSION_DATA_TYPE.DAT[_DEFAULT] was not
expected. There will be no attempt to match file extensions to data
types.
User Action: The system manager should correct the
problem in the file. The queue must be stopped (STOP/QUEUE/RESET) and
started (START/QUEUE) for a new file to be read.
INTERNAL_ERROR, Internal error number detected, cannot continue
Explanation: A fatal internal error identified by
number has occurred.
User Action: Submit a Software Performance Report
(SPR). Include the number from the error message in your
report.
INTERUPT, Interrupt: The job has been interrupted
Explanation: The PostScript interpreter sensed an
external request to interrupt the PostScript program. This message is
displayed as part of the Abort process.
User Action: None. This message confirms a requested
action.
INTRAYNOTAVL, No tray-name is installed on
printer-name
Explanation: The specified input tray is not currently
installed on the printer.
User Action: Install the required input tray and
resubmit the print job, or resubmit the print job specifying an input
tray that is installed.
INTRAYNOTSUP, No tray-name on printer-name
Explanation: The specified input tray is not supported
by the printer.
User Action: Resubmit the print job, specifying an
input tray that is supported on the printer, or specifying a printer
that supports the required input tray.
INVACC, invalidaccess: Attempt to store into read-only object ---
offending command is string
Explanation: The PostScript interpreter sensed an
error while trying to execute the PostScript command represented by
string.
User Action: If this error occurs during the printing
of a file with a data type other than PostScript, an error exists in
the translation process. If the translator is supplied by Compaq,
submit a Software Performance Report (SPR).
If the error occurs during the printing of a PostScript file, either the PostScript file or the application that generated the PostScript file is in error. If the application is supplied by Compaq, submit a Software Performance Report.
INVDDIFDATA, Invalid DDIF data, flushing to end of file
Explanation: Your file contains unsupported DDIF data.
User Action: Make sure that your file contains only
DDIF tags from the image data subset. Then resubmit the job.
INVDDIFFILE, File is not in DDIF format
Explanation: You submitted a file for printing with
the DATA_TYPE=DDIF parameter but the file did not contain DDIF tags.
User Action: Resubmit your printing job with the
proper DATA_TYPE parameter.
INVEXIT, invalidexit: Exit not in loop
Explanation: The PostScript interpreter sensed an
error while trying to execute the PostScript operator
exitserver.
User Action: If this error occurs during the printing
of a file with a data type other than PostScript, an error exists in
the translation process. If the translator is supplied by Compaq,
submit a Software Performance Report (SPR).
If the error occurs during the printing of a PostScript file, either the PostScript file or the application that generated the PostScript file is in error. If the application is supplied by Compaq, submit a Software Performance Report.
INVFILACC, invalidfileaccess: Bad file access string --- offending
command is string
Explanation: The PostScript interpreter sensed an
error while trying to execute the PostScript command represented by
string.
User Action: If this error occurs during the printing
of a file with a data type other than PostScript, an error exists in
the translation process. If the translator is supplied by Compaq,
submit a Software Performance Report (SPR).
If the error occurs during the printing of a PostScript file, either the PostScript file or the application that generated the PostScript file is in error. If the application is supplied by Compaq, submit a Software Performance Report.
INVFONT, invalidfont: Bad font name or dictionary --- offending command
is string
Explanation: The PostScript interpreter sensed an
error while trying to execute the PostScript command represented by
string.
User Action: If this error occurs during the printing
of a file with a data type other than PostScript, an error exists in
the translation process. If the translator is supplied by Compaq,
submit a Software Performance Report (SPR).
If the error occurs during the printing of a PostScript file, either the PostScript file or the application that generated the PostScript file is in error. If the application is supplied by Compaq, submit a Software Performance Report.
INVIMGPRM, Invalid DDIF image parameters, image frame ignored
Explanation: Your file contains unsupported image
parameters.
User Action: Correct your file to include supported
image parameters and resubmit the job.
INVREST, invalidrestore: Improper restore --- offending command is
string
Explanation: The PostScript interpreter sensed an
error while trying to execute the PostScript command represented by
string.
User Action: If this error occurs during the printing
of a file with a data type other than PostScript, an error exists in
the translation process. If the translator is supplied by Compaq,
submit a Software Performance Report (SPR).
If the error occurs during the printing of a PostScript file, either the PostScript file or the application that generated the PostScript file is in error. If the application is supplied by Compaq, submit a Software Performance Report.
IOERROR, System I/O error occurred --- offending command is
string
Explanation: The ScriptPrinter printer sensed an I/O
error as a result of a communication fault.
User Action: Resubmit the job to be printed. If the
error occurs again, examine the communications line for hardware, data
rate, or parity/framing problems.
IPHOSTUNKNOWN, unknown or invalid internet host
Explanation: The printer's internet host name is
unknown or invalid.
User Action: Check that you have specified the correct
host name. If it is correct, see if the ping internet host
utility can communicate with the printer. You may have a problem with
your network or name server. If the problem has occurred since your
system was rebooted, ensure that the DCPS$STARTUP.COM procedure has
commands to initialize the associated DCPS queue, and that
DCPS$STARTUP.COM will run whenever your system reboots.
ITCOPN, Print engine paper input tray cover is open
Explanation: The paper input tray is open.
User Action: Close the paper input tray cover.
JOBABORT, Job job-number aborted
Explanation: The specified job was terminated for one
of the following reasons. Take the actions recommended for the
appropriate problem:
JOBFINISH, Job job-number finish
Explanation: The entire print job has been processed
by the DECprint Supervisor software. This does not necessarily mean the print
job has finished printing.
User Action: None.
JOB_ID, for job job-name (queue queue-name, entry
job-number) on execution-queue-name
Explanation: Informational message received when you
include the /NOTIFY qualifier with the PRINT command. This message
provides you with more information about the previously displayed
message.
User Action: None.
JOBSTART, Job job-number start
Explanation: Connection to the printer has been
established and the printer is now printing the job.
User Action: None.
KEYNOTREC, The keyword value in the /PARAMETERS qualifier was
not recognized
Explanation: The DECprint Supervisor software detected an
invalid keyword in the /PARAMETERS qualifier of the PRINT command.
User Action: Check the syntax of the parameter you
entered. Resubmit the print request with the correct keyword.
KIT_EXPIRED, This version of DCPS has expired
Explanation: The version of DCPS you are running is a
field test version and has expired.
User Action: Upgrade your system to a released
version, or later field test version, of DCPS.
LAYUPIGNORED, layup_definition parameter ignored, since Number_Up=0 was
specified
Explanation: You specified NUMBER_UP=0 with layup
definition, which disables layup.
User Action: If you want to use a layup definition
file, specify a nonzero value for NUMBER_UP or do not use the NUMBER_UP
parameter. The default is NUMBER_UP=1.
LAYUPOPENERR, Can't open layup definition file file-name
Explanation: The layup definition file you specified
in the PRINT command is not in the DCPS$LAYUP directory, or the
DCPS$LAYUP logical is not defined.
User Action: Check the spelling of the layup
definition file name and try the command again.
LAYUPREADERR, Read error on layup definition file file-name
Explanation: The layup definition file you specified
in the PRINT command is not in DCPS$LAYUP, or DCPS$LAYUP is not defined.
User Action: Check the spelling of the layup
definition file name and try the command again.
LIMCHK, limitcheck: Implementation limit exceeded --- offending command
is string
Explanation: The PostScript interpreter sensed an
error while trying to execute the PostScript command represented by
string.
User Action: If this error occurs during the printing
of a file with a data type other than PostScript, an error exists in
the translation process. If the translator is supplied by Compaq,
submit a Software Performance Report (SPR).
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